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So, I'm still not entirely clear on this - did you change the post title?
No, I did not. "As [pg] states, it was changed for me."
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Or they felt trapped by their agreement to participate in the experiment. They made an offer to annul the contract, which would indicate that they were following through with what they had agreed to do. Moreover, the situation they were in was greatly outside their experience with what people had ever asked them to do in fulfilling an agreement. If you promised someone "I'll do whatever it takes for you to have a goo…
I am familiar with the psychological phenomenon you are referring to, but these people were not forced to do anything; they clearly considered it wrong; and yet they proceeded. Feeling trapped isn't being trapped. Being rude to a researcher is not as bad as physically injuring an innocent person. Excuses do not change the fundamental reality that people commonly do things they know to be wrong and suboptimal – we are…
Hey everyone - we were shocked when we heard about this unsettling event. We have been working closely with the authorities, and we want to reassure our community that, with the help of our security infrastructure, we were able to assist the police in their investigation, and we understand from authorities that a suspect is now in custody. We've created a marketplace built on trust, transparency and authenticity with…
Why was the title of this post changed? It used to have the name "airbnb" in it earlier this morning, around 400 votes.
When submitters rewrite titles of posts we almost always (if we notice) replace them with the original title. We've done that since HN started. Otherwise submitters compete to make attention-getting titles, and you end up with the frontpage of reddit.
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Well… I don't know. Sure, it's easy to think "look, YC changed the title because it gave a bad light to a YC company!" and that might be part of it. But the truth is that this story only got the spotlight here because it had AirBnB in the submission title, but the events it describes are not really specific to AirBnB. It could have happened through many other rental services. Also it's typically frowned upon changing…
"But the truth is that this story only got the spotlight here because it had AirBnB in the submission title, but the events it describes are not really specific to AirBnB. It could have happened through many other rental services." That doesn't make the original title in any way inaccurate. Is this like saying, oh my Google apps account was compromised and all my business data was leaked - but really its unfair to po…
I had a HN account for a few months, my posts were getting generally positive responses. Then I made a comment containing criticism of the YC startup the article was about. I think it was fair criticism, I just gave my reasons I couldn't trust their service enough to use it. It was my highest-rated comment ever, and sparked a fair bit of discussion so I think the community tended to at least agree that I had a point. The next day HN got a lot slower and every new comment I made stayed at 1 point permanently and were never replied to. It seemed funny, I was used to getting at least a few points on my quickest made comments. When I logged out everything was fast again and my new comments were nowhere to be seen. I had been shaddowbanned and slowbanned.
So your question should not be "Is YC simply going to...". They already do that.
Hey everyone - we were shocked when we heard about this unsettling event. We have been working closely with the authorities, and we want to reassure our community that, with the help of our security infrastructure, we were able to assist the police in their investigation, and we understand from authorities that a suspect is now in custody. We've created a marketplace built on trust, transparency and authenticity with…
It's a lot easier to do routine stuff well than to deal with unique situations like this. AirBnB has done the latter, and has proven again that they're a great organization with excellent customer service. Congratulations and best of luck with resolving everything successfully.
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It's a lot easier to do routine stuff well than to deal with unique situations like this. AirBnB has done the latter, and has proven again that they're a great organization with excellent customer service. Congratulations and best of luck with resolving everything successfully.
i call bullsh1t on that.. havent seen airbnb do anything about this 'unique situation' that isn't contradicted at every turn...
Hey everyone - we were shocked when we heard about this unsettling event. We have been working closely with the authorities, and we want to reassure our community that, with the help of our security infrastructure, we were able to assist the police in their investigation, and we understand from authorities that a suspect is now in custody. We've created a marketplace built on trust, transparency and authenticity with…
So here's a suggestion: acknowledge publicly that this incident exposed ways in which the service could be improved and offer to make this one host whole as compensation for that value. Solves everybody's problems in one fell swoop without accepting blame for something that isn't Airbnb's fault (and more importantly without resorting to blaming the victim - not the host's fault either). I'll bet it would cost far less than the usual media blitz companies commonly use to repair their images after incidents such is this. Consider it a good investment in the company's future.
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i call bullsh1t on that.. havent seen airbnb do anything about this 'unique situation' that isn't contradicted at every turn...
A novelty account? Just to join the schadenfreude pile-on? How cowardly.