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Show HN: We want to become India's TurboTax. Feedback?

cleartax.in

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Re: Show HN: We want to become India's TurboTax. Feedback?

#41

Post by gary4gar »

architgupta wrote: post #35
gary4gar wrote: post #32

Hello Archit, Fellow Indian Geek here. I must say good job on the site, you have managed to make something that is usable. Here is some of my suggestions: 1) I think you need to get a fancy logo. current one is too plain according to me. 2) You are asking customers some sensitive & yet I do not see "Privacy Policy" which is what stopped me from entering PAN No right at first step1. If its already there, highlight it…

Thanks for the detailed feedback. Actually we have a pretty strong privacy policy. I should put it on the front page: http://cleartax.in/meta/privacy When you sign up, you agree to the terms and conditions. Maybe I should emphasize that a bit more on the signup page: http://cleartax.in/meta/terms

You're welcome!

About TOS & Privacy policy. I couldn't find these after searching. Maybe place it in Footer, FAQ.

Re: Show HN: We want to become India's TurboTax. Feedback?

#42

Post by meow »

braindead_in wrote: post #40

I used this to file my wife's tax return the other day. The experience was quite good (going by Indian standards). Few things based on my experience. 1) There should be a flowchart explaining the steps. Something like Enter information -> Generate ITR V -> Send it to CPC. I was lost when I was asked to post something somewhere and had to look up the process of e-filing on the net. 2) While entering information each t…

Regarding (1), this is a good suggestion and I think it should be on the front page where users can have a quick look before proceeding.

Re: Show HN: We want to become India's TurboTax. Feedback?

#43

Post by architgupta »

braindead_in wrote: post #40

I used this to file my wife's tax return the other day. The experience was quite good (going by Indian standards). Few things based on my experience. 1) There should be a flowchart explaining the steps. Something like Enter information -> Generate ITR V -> Send it to CPC. I was lost when I was asked to post something somewhere and had to look up the process of e-filing on the net. 2) While entering information each t…

Thank you for the detailed feedback! Very actionable.

1. We'll add the flowchart. This is a very good idea :-)

2. I'll do a sample picture example for form-16

3. Its constantly evolving - but that's no excuse. We'll put up a clear page.

5. Good idea. Feedback noted.

On Questions

1. Digital signatures are coming very soon.

2. We are also going to support buying digital signatures via the website. I still need to figure out how to do it in the least confusing manner :)

3. We plan to sell CA review services of your tax return. Still figuring out whether to charge for each filing.

We'll work hard to get to that 5 out of 5 rating :-)

Re: Show HN: We want to become India's TurboTax. Feedback?

#44

Post by meow »

Wish I have seen this last week :). Had to pay 250 bucks to a CA. I tried filing through the income tax website before that.. it looked okay, but you have to jump through a lot of hoops before getting it right. Also, it looked too flaky so didn't dare to go with e-filing..

Re: Show HN: We want to become India's TurboTax. Feedback?

#45

Post by meow »

amaranand wrote: post #20

Honestly, no one pays taxes in India. Your product has no market. I can speak at length about this, but it's part of the reason real estate values in India increase by 30% year over year. Everyone hides their black money in real estate investments.

Not really. All the salaried employees have to file the returns. Every year this time, it will be a cash festival for CAs and non-CAs who charge around 150-250 to get it done. Of course, it might look like less but if you consider the volumes and throw in word of mouth + a few posters around IT offices, it might work out.

Re: Show HN: We want to become India's TurboTax. Feedback?

#47

Post by ReneeKline »

I paid $32.68 for a XBOX 360 and my mom got a 17 inch Toshiba laptop for $94.83 being delivered to our house tomorrow by FedEX. I will never again pay expensive retail prices at stores. I even sold a 46 inch HDTV to my boss for $650 and it only cost me $52.78 to get. Here is the website we using to get all this stuff, GrabCent.com

Re: Show HN: We want to become India's TurboTax. Feedback?

#49

Post by rrrazdan »

mikaelgramont wrote: post #12

While it is good that you kept the UI very lean, you would probably benefit from having a UI/UX guy help you with making the app feel a bit more 'dressed up'. Currently this looks like a developer designed it (I should know, I suffer from the same problem). Also, having worked on pretty much the exact same product for the French market, one thing I remember people liked was help sections. By that, I mean big long blo…

My 2 cents, I really liked the UI. Not so much the UX. Have a common footer at the bottom?

Re: Show HN: We want to become India's TurboTax. Feedback?

#50

Post by sagarun »

amaranand wrote: post #20

Honestly, no one pays taxes in India. Your product has no market. I can speak at length about this, but it's part of the reason real estate values in India increase by 30% year over year. Everyone hides their black money in real estate investments.

Not true. I filed IT return using this website https://myitreturn.com/default.aspx and it has handful of users
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