31–40 of 63 posts
Honestly, no one pays taxes in India. Your product has no market. I can speak at length about this, but it's part of the reason real estate values in India increase by 30% year over year. Everyone hides their black money in real estate investments.
>"no one pays taxes in India" I and millions more pay taxes. True about black money, though, but those are business people. Salaried people pay taxes at source, we do not get cash at all.
1) I think you need to get a fancy logo. current one is too plain according to me.
2) You are asking customers some sensitive & yet I do not see "Privacy Policy" which is what stopped me from entering PAN No right at first step1. If its already there, highlight it
3) A Strong TOS would indemnify from liability. so, You should add a TOS & make customers agree to it.
4) Any Particular reason Pricing is hidden from Homepage?
5) In welcome email that you send. add few details like name, userid etc. It makes it more original & less fake.
6) I understand you want a "Lean UI" but I think more naked than Lean. so spice it up a bit - add some fancy transitions, better typography(Try webfonts) etc.
7) For entering Date,javascript validation message says: "Please enter date of birth in format: 25/10/1984". isn't giving specific format DD/MM/YYY more accurate. Further, Any reason you are not using Date Picker?
8) Make Login Button more prominent. so user won't try to register again. Your current homepage encourages to everybody to click on that big orange button which is not something you want your existing users should be doing.
9) Taxes aren't something that most people understand. so even after such Intutive UI, people will have questions. so highlight your support methods available(Phone, email etc).
10) Last & most important: Don't just be a pretty interface to official Website. You never know when incometaxindiaefiling.gov.in becomes irctc.co.in. That's too risky business model. Try to add more value to service.
Hope it helps
Honestly, no one pays taxes in India. Your product has no market. I can speak at length about this, but it's part of the reason real estate values in India increase by 30% year over year. Everyone hides their black money in real estate investments.
>"no one pays taxes in India" I and millions more pay taxes. True about black money, though, but those are business people. Salaried people pay taxes at source, we do not get cash at all.
I will admit that "no one" is an exaggeration, but India is one of the worst countries I could think of to try and start a product that helps people figure out their taxes.
Earlier quoted context omitted.
>"no one pays taxes in India" I and millions more pay taxes. True about black money, though, but those are business people. Salaried people pay taxes at source, we do not get cash at all.
So they still don't need this app...
Hello Archit, Fellow Indian Geek here. I must say good job on the site, you have managed to make something that is usable. Here is some of my suggestions: 1) I think you need to get a fancy logo. current one is too plain according to me. 2) You are asking customers some sensitive & yet I do not see "Privacy Policy" which is what stopped me from entering PAN No right at first step1. If its already there, highlight it…
Actually we have a pretty strong privacy policy. I should put it on the front page: http://cleartax.in/meta/privacy
When you sign up, you agree to the terms and conditions. Maybe I should emphasize that a bit more on the signup page: http://cleartax.in/meta/terms
Earlier quoted context omitted.
>"no one pays taxes in India" I and millions more pay taxes. True about black money, though, but those are business people. Salaried people pay taxes at source, we do not get cash at all.
And the people who are employed by tiny companies get paid in only cash, and also do not pay their taxes. I will admit that "no one" is an exaggeration, but India is one of the worst countries I could think of to try and start a product that helps people figure out their taxes.
Hello Archit, Fellow Indian Geek here. I must say good job on the site, you have managed to make something that is usable. Here is some of my suggestions: 1) I think you need to get a fancy logo. current one is too plain according to me. 2) You are asking customers some sensitive & yet I do not see "Privacy Policy" which is what stopped me from entering PAN No right at first step1. If its already there, highlight it…
great examples of this: squareup.com, tumblr.com. both of these websites take often tedious and complicated tasks and make them feel ridiculously simple.
Honestly, no one pays taxes in India. Your product has no market. I can speak at length about this, but it's part of the reason real estate values in India increase by 30% year over year. Everyone hides their black money in real estate investments.
Earlier quoted context omitted.
So they still don't need this app...
You still have to file tax returns. There are many reasons for that. Just to state one, capital gains doesn't come under the ambit of TDS.
1) There should be a flowchart explaining the steps. Something like Enter information -> Generate ITR V -> Send it to CPC. I was lost when I was asked to post something somewhere and had to look up the process of e-filing on the net.
2) While entering information each text box/textarea has a information on the relevant field of Form 16. That should link to a pic to sample Form 16 highlighting the field. Somethings were ambiguous.
3) More information on what types of Tax Filings are covered. I had to ask you guys to ask about self employed tax filing (and you guys responded very fast, which was great) because I didn't find a FAQ.
4) Information on when do you have to pay and how much. I was never asked for any payment. Which is good, but I'm still kinda confused how that happened. :)
5) The step where it was submitting the information to the income tax website kept timing out. I guess it was maybe because the endpoint was not responding. I tried it the next day during working hours and it went through. You can maybe automate this by giving users an option to automatically retry.
Few questions I had after using it was.
1) Will you guys add support for digital signatures? 2) Will you also allow someone to apply for a digital signature and get it? 3) What is your business model? Do you charge a fee for each filing?
Overall I'd give you a rating of 4 (on a scale of 5). I wish there were more such utility services in India.