I get that argument, but depending on what is being discussed, it might miss the point. If it is "end user experience", then I agree that lack of driver support or software matters. However, if we are comparing operating systems, what they do, and how they do it, I find Linux to be so far ahead of both Windows and MacOS (and I've used all three) that it shouldn't even be much of a question. The limiting factor is, in my experience, only software and driver availability.
"Well, that's kinda a big and important thing to ignore" I hear you say. And, I agree. But, it's also not an inadequacy of Linux itself.
I've had this discussion quite a few times, so to distill it down, "OS A is better than OS B" tend to touch on the following:
- Software availability is better (not a limitation of the OS, but I hear you)
- Privacy is better (while, for example MacOS, not being aware that every single executed executable is being logged and transmitted unencrypted)
- User experience is better (while not having given latest gnome a try, which aside from subjective preference is really well done, and in my subjective experience, much more intuitive than apple's approach, as well as windows' "here's two ways to do the same thing")
- ̶A̶r̶t̶i̶f̶i̶c̶i̶a̶l̶ ̶h̶a̶r̶d̶w̶a̶r̶e̶ ̶l̶i̶m̶i̶t̶a̶t̶i̶o̶n̶s̶ ̶ hardware is better. For Apple hardware, this was sort of true up until around 2010. Since then, you get so much less value I'm amazed they can still pull it off.
I see MacOS and Windows going more and more in the direction of a "mobile OS" which less freedom and more telemetry. I see the growing collection of open source hardware as humanity's effort to build something for everyone. Imagine how sad the world would be if Linux or OSS didn't exist.