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The Framework Laptop is now shipping

frame.work

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Re: The Framework Laptop is now shipping

#231
post #4

Framework Founder here! I am happy to answer any questions on the product.

How is Linux support?

Pretty good already. I mentioned in another comment that Fedora 34 respins as of this week have full support for the Framework Laptop built in. On Ubuntu 21.04, everything works out of the box except the fingerprint reader, which requires a newer libfprint.

Re: The Framework Laptop is now shipping

#232
post #20

Earlier quoted context omitted.

From the web site, the selling point seems to be around this being a "right to repair" laptop. What's a bit unclear to me is that it seems the Framework Laptop is not be under an Open Source license, unlike the Pinebook Pro, the Librem 14 or the MNT Reform- the MNT being the most "user serviceable" as well as most repairable. Is your laptop fully open source, or if not, what makes it special or different from these o…

I'm guessing you haven't worked on many laptops. They aren't meant to be repaired easily in many cases. Want to upgrade the RAM, you need to upgrade both sticks. One is on the bottom side of the motherboard that requires 16 screws be removed and a pry tool to get the bottom case off. The second stick is under the keyboard that requires multiple levels of plastic pieces to be pried off and disconnecting the keyboard c…

sure, but the examples he gave are all designed to be easy to service AFAIK. I only have personal experience with a Pinebook, but it is fantastic. Just one bottom panel for most access, and one keyboard to remove for the rest. It is extremely hacker friendly.

But it's not a powerhouse CPU like this. A rock64 is no competition for a current generation Intel I5/7 AFAIK.

Re: The Framework Laptop is now shipping

#234
post #4

Framework Founder here! I am happy to answer any questions on the product.

Who is manufacturing it? Did you pick a single contractor, or separate companies make separate modules?

I noted in another comment that we partnered with Compal as our main manufacturer, as they are one of the strongest notebook manufacturers currently and they believe in our mission.

For many of the other modules, we've partnered with other manufacturers specialized in different areas. We have a series of technical deep dive blog posts where we go into each: https://frame.work/blog/framework-laptop-deep-divethe-touchp...

Re: The Framework Laptop is now shipping

#236
post #233

Louis Rossman looking at screenshots and speculating: https://www.youtube.com/watch?v=IMZp8ErTTuk

We've since announced that we're making full schematics and assembly drawings available to independent repair shops who get Framework hardware in. We actually chatted with Louis a couple of times to get his feedback on the plan.

Re: The Framework Laptop is now shipping

#237
> We designed the adapter to be modular, with both the 1m AC cable and 2m USB-C cable detachable and replaceable, reducing waste in case your cat chews through one of them.

Thank you. This is one of my chief annoyances with Lenovo's connector, and it smacks of planned obsolescence, since there is no other conceivable reason for it. I think every brick I've had has failed in the same spot: between the connector and cord at the laptop, which, of course, is the non-replaceable cable.

Re: The Framework Laptop is now shipping

#238
post #4

Framework Founder here! I am happy to answer any questions on the product.

Really love this product and the concept! I'd love if you guys would build a touchscreen tablet too, although at this point I'm probably asking too much. The tablet landscape ain't pretty with much of its electronic component were destined to landfill instead of being reusable like this.

A 13.5" laptop is our first, but certainly not last category. Just about every category in consumer electronics is missing a product like this, with rare exceptions like desktop PCs and what Fairphone is doing in the smartphone space.

Re: The Framework Laptop is now shipping

#239
post #209

Earlier quoted context omitted.

At the moment, there are exactly two things stopping me from jumping on this: 1) 3 buttons at the top of the mousepad, ideally contoured to be comfortable and easily differentiated. 2) A 3+ year warranty, rather than just 1 year. The screen and the high-end internals are really grabbing me.

Their warranty is utterly ridiculous. Even the EU mandates 2+years for all consumer electronics. I'm not expecting Next Business On Site warranty from a new company (though that would be nice...), but an option for at least 3 years is the very minimum for me.

We'll certainly be complying with EU warranty requirements before we start selling there.

For longer warranties in general, that is something we would like to do. We're giving ourselves some time in market in order to price it appropriately, but since our product is easy to repair, we believe our costs for supporting warranties will be lower than it would be for less repairable products.

Re: The Framework Laptop is now shipping

#240
post #48

Earlier quoted context omitted.

1) What are the chances of a 15.6 inch version with a numpad or should I not hold my breath? 2) Are dGPUs expected in the this or an upcoming version? 3) Color options other than white? 4a) Does the keyboard use low-profile Cherry switches or something else? (Edited) 4b) Are the keys backlit? (Edited) 5) ETA on TB4 ports? 6) Is there a 99Wh battery for the laptop?

1) We can't announce anything yet, but our current 13.5" Framework Laptop will certainly not be the last product we ever build! 2) See question 1. 3) We've designed the bezel to be color customizable, and there are some photos of orange and white ones on our website. We'll be adding more colors as we go. For the chassis itself, it is anodized aluminum. We don't currently have plans for additional aluminum colors thou…

Could the current model have TB4 enabled via software? Is everything there on the hardware side?
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