Earlier quoted context omitted.
> Expecting a valuable service with absolutely no consideration in return absolutely is a case of entitlement Like open source software? What you’re talking about is not entitlement, it is directed transactionality; “if I am using a service by x, I need to be the one personally compensating x”. X could as well receive some form of compensation from elsewhere. Open source developers can be receiving satisfaction, reco…
> Like open source software? Given how poorly people often treat maintainers, I think "entitlement" is precisely the correct word. Your point about charity is well-made. Though it may perhaps strain credulity to expect email services on a truly massive scale to be offered as non-reciprocal charity.
Or anything that requires any sort of non-trivial capital to do. Video hosting/streaming (eg. YouTube), social media, news reporting, etc. I'm guessing the person you're replying to doesn't do their full time job for free and just accepts donations from their employers, either.