WD My Book users wake up to find their data deleted

Post by WalterBright » Fri, Jun 25, 2021, 5:34 AM UTC

wvenable wrote: post #40

WalterBright wrote: post #35

Earlier quoted context omitted.

Cloud storage is convenient, as one can then access it from any device. It's great to use as a temporary backup when traveling. But not as a backup strategy.

Why not as a backup strategy? I had my desktop harddrive fail and while I had some local backups but the cloud backup restored me to almost the minute of the failure. The only downside to cloud backup is the slow restore process.

Post by ksec » Fri, Jun 25, 2021, 5:35 AM UTC

manigandham wrote: post #161

willis936 wrote: post #148

Earlier quoted context omitted.

You forget HGST. They have a longer track record of reliable models than any other manufacturer, even taking the death star into account.

HGST was acquired by WD in 2012 and stopped being a brand altogether in 2018.

Post by ineedasername » Fri, Jun 25, 2021, 5:36 AM UTC

ivraatiems wrote: post #199

According to Western Digital[1], the CVE involved[2] has been public and unpatched since 2019. That's insane. There's "we don't support end-of-life devices" and then there's "we refuse to fix absolutely critical, crippling security vulnerabilities in devices just a few years old." This is well over the line. I smell (but have no idea of the merits of) a class action lawsuit. [1] https://www.westerndigital.com/support…

Post by msravi » Fri, Jun 25, 2021, 5:39 AM UTC

ivraatiems wrote: post #199

According to Western Digital[1], the CVE involved[2] has been public and unpatched since 2019. That's insane. There's "we don't support end-of-life devices" and then there's "we refuse to fix absolutely critical, crippling security vulnerabilities in devices just a few years old." This is well over the line. I smell (but have no idea of the merits of) a class action lawsuit. [1] https://www.westerndigital.com/support…

Post by loktarogar » Fri, Jun 25, 2021, 5:41 AM UTC

throwawayboise wrote: post #297

freeone3000 wrote: post #282

Earlier quoted context omitted.

I think the issue here is "end of life" is defined way too soon for portable hard drives. The mechanical parts have a 4% annual failure rate, or a half-life of 12.5 years. The software should be supported for that long.

12 years? Typical business life of a computer is 5 years. Typical service/support agreement is 1-3 years. Try getting Apple to address a failed hard drive that's 12 years old. They'd laugh in your face.