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WD My Book users wake up to find their data deleted

arstechnica.com

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Re: WD My Book users wake up to find their data deleted

#141

Post by R0b0t1 »

Wowfunhappy wrote: post #133
fallingknife_ wrote: post #125

Read this, then checked my old My Book Live. Sure enough... everything's gone. I just used it for continuous laptop backups over my LAN, so unless one of them crashes tonight, I should be good. But, this will certainly give me pause when considering WD products, and this type of product in particular. This is very bad, WD! Are your other products also vulnerable in this way? Why should anyone ever again trust your co…

> Why should anyone ever again trust your company to keep their data safe? Because if you need a hard drive, your options are pretty much Western Digital, Seagate, and Toshiba, and they've all had their own problems.

Seagate mitigated their most famous problems. They were a good bargain buy for a while after that as they tried to rebuild their brand. Issue is now they're too proud of themselves, you're better off buying something else. They might still be the cheapest per GB for certain sizes, just look at the backblaze stats.

Re: WD My Book users wake up to find their data deleted

#143

Post by duskwuff »

rsync wrote: post #55

I'm inclined to write off (anyone using a WD "My Book" device) as beyond help but a simple SFTP client like WinSCP or Cyberduck or Filezilla is comprehensible to just about everyone . You drag and drop to the SFTP destination[1] which covers "History"[2] with immutable ZFS snapshots and "Integrity"[3] with ZFS itself and "Security"[4] by running nothing but OpenSSH. If you're going to set your parents up with somethi…

A "backup plan" which involves manually copying files around is no plan at all. It's basically guaranteed to fail when you forget to copy the files for a while, or when you give up on it because it takes too long.

Re: WD My Book users wake up to find their data deleted

#144

Post by bigiain »

majormajor wrote: post #46
WalterBright wrote: post #38

Earlier quoted context omitted.

> cloud backups are likely going to be more reliable I've seen enough HackerNews articles: 1. My account got deleted and I can't find a human to talk to and all my pictures going back 20 years are gone! 2. A hacker guessed my password and deleted my online presence! It's all gone! 3. My storage provider went bust and all my stuff is gone!

If my cloud backup backend provider cancels my account, my backup software will quickly complain. There will be a window of exposure, but I can act quickly. If my backup harddrive is in the same house as my main storage and my house burns down, I'm fucked. If I'm fancy, I may have multiple backend storage providers, too. Lot easier to do that then to have multiple houses. I wanted to use a safe deposit box in the pas…

"Redundant Array of Inexpensive Cloud Storage Providers is not a backup!!!"

(Can we make RAICSP a thing? Or do multi-cloud solution vendors already has a snappy marketing term for storing everything on all of S3, Azure Blob, and Google Storage at once?)

Re: WD My Book users wake up to find their data deleted

#145

Post by bigiain »

seoaeu wrote: post #139
Scoundreller wrote: post #54

Earlier quoted context omitted.

And: 4. My crypto exchange disappeared/went bankrupt/was a scam and now my crypto is all gone. I swear, some people never learn.

Don't be silly! That could never happen to my crypto exchange

Of course not! And they're _totally_ 1:1 fully backed with USD!

Re: WD My Book users wake up to find their data deleted

#146

Post by em-bee »

Wowfunhappy wrote: post #133
fallingknife_ wrote: post #125

Read this, then checked my old My Book Live. Sure enough... everything's gone. I just used it for continuous laptop backups over my LAN, so unless one of them crashes tonight, I should be good. But, this will certainly give me pause when considering WD products, and this type of product in particular. This is very bad, WD! Are your other products also vulnerable in this way? Why should anyone ever again trust your co…

> Why should anyone ever again trust your company to keep their data safe? Because if you need a hard drive, your options are pretty much Western Digital, Seagate, and Toshiba, and they've all had their own problems.

for my raid i try to buy disks from different manufacturers. with the limited selection this is extremely hard. i have to fall back to different models from the same manufacturer and even buying the same model from different shops to get at least disks from a different batch.

Re: WD My Book users wake up to find their data deleted

#148

Post by willis936 »

Wowfunhappy wrote: post #133
fallingknife_ wrote: post #125

Read this, then checked my old My Book Live. Sure enough... everything's gone. I just used it for continuous laptop backups over my LAN, so unless one of them crashes tonight, I should be good. But, this will certainly give me pause when considering WD products, and this type of product in particular. This is very bad, WD! Are your other products also vulnerable in this way? Why should anyone ever again trust your co…

> Why should anyone ever again trust your company to keep their data safe? Because if you need a hard drive, your options are pretty much Western Digital, Seagate, and Toshiba, and they've all had their own problems.

You forget HGST. They have a longer track record of reliable models than any other manufacturer, even taking the death star into account.

Re: WD My Book users wake up to find their data deleted

#149

Post by [deleted] »

WalterBright wrote: post #23

> “It is very scary and devastating that someone can do factory restore on my drive without any permission granted from the end user,” one user wrote. I'll say again: backup drives must have a physical write enable switch on them. To all the people who argue against this - just you wait till it happens to you! Not having multiple backups is also a very bad idea. One day my 8T drive slipped out of my hand and smacked…

[deleted]

Re: WD My Book users wake up to find their data deleted

#150

Post by Wowfunhappy »

willis936 wrote: post #148
Wowfunhappy wrote: post #133

Earlier quoted context omitted.

> Why should anyone ever again trust your company to keep their data safe? Because if you need a hard drive, your options are pretty much Western Digital, Seagate, and Toshiba, and they've all had their own problems.

You forget HGST. They have a longer track record of reliable models than any other manufacturer, even taking the death star into account.

HGST was bought by Western Digital.
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