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Stripe Identity

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Re: Stripe Identity

#202
post #99

The landing page contains logos for clubhouse, discord, and shippo, which are presumably companies use the service. Does anyone find those usages to be unnecessarily intrusive? Maybe it's just me, but a chat app or shipping site asking me for a drivers license scan + selfie would make me never want to use the service again. It's appalling how this sort of stuff is getting normalized, eg. google asking for id scans fo…

I honestly find it weird having all of these things suddenly want a copy of my passport in the cloud just sitting there waiting to be hacked in years to come when the security measures drop. At this point there is giant databases containing everything people need to take complete control of your identity sitting there just waiting to be hacked. I have no idea how to change it/fix it. But it seems weird to me.

You've nailed the complexity of this. On privacy, people are rightfully spooked about this for all the reasons you've mentioned. On safety, people are really happy about these initiatives as accounts backed by user identity are less likely to be used for harm. On security, leaks of these databases create issues to other sites and companies (eg: if Company X is compromised, then identity documents could be used to disable/bypass 2FA for Bank Y).

To make it even more complicated, regulators often hold contradictory views. They want to see increased safety, but in the same breath will announce actions against companies for violating privacy. This is a super-difficult balance to strike.

Specifically for Stripe, I trust them. So if I see that a new start-up is using them rather than rolling their own solution, that increases my trust. But it means there is now a big giant server in the cloud with millions (billions?) of identity documents that is worth a lot of money for hackers.

Re: Stripe Identity

#203
post #2

I've never seen a company release incredible products with as high velocity as Stripe has over the last few years. Truly incredible. $1.50/user may sound outrageously expensive at first, but having seen all the engineering power it takes to build something like this at Uber...it's a totally fair price.

Sadly out of reach for small projects. For example if you had a site with 100k users, you'd barely cover server costs with Ad Sense. $150k to check all of them? Would never happen :/ Maybe if they could pay for verification themselves?

Re: Stripe Identity

#204

Had to do this on a site recently and it didn't work for me at all. It wanted to scan the back of my dl but Indian dls are totally blank at the back. Then it said my webcam wasn't good enough and showed me a QR code to use for my mobile. The link never opened. Tried it 3 times and 5 minutes later I just googled the next alternative site and bought it from there. Lesson being use this only if it is totally necessary.…

When you say "this" do you mean "Stripe Identity?"

Re: Stripe Identity

#205
post #188
post #118

Earlier quoted context omitted.

Regular Discord users don't need to send in anything. It's used to verify your bot (only applicable for bots that are in more than 75 servers), which seems like a reasonable use case.

Does Discord only allow bot developers from Stripe Identity's supported countries to verify? Stripe is only supported in 44 countries[1], and Stripe Identity seems to support 56 (by counting options in the select dropdown in [2]), so that leaves out a lot of countries. [1] https://stripe.com/global [2] https://stripe.com/docs/acceptable-verification-documents

Probably, and that's a good thing. The amount of fraud and bad actors outside of those supported countries represents a significant threat to Discord's user base. They might accidentally block a couple good developers making bots to help people along the way, but in doing so, protect the greater good.

Re: Stripe Identity

#206

The Stripe Identity product is fantastic. Some of the most impressive things: 1. If you are at a desktop, there is an easy transition to using your phone to take a picture of your ID (or a selfie if that's the use case - it will match selfies with ID photos), and then complete verification on the desktop. 2. It does all the image analysis (i.e. is the ID in focus, etc.) in browser without the need for a native app.

Just be aware that, no matter how seamless it is, you still getting crazy bounce rates for it. You would need a really good reason to use it (basically, be a bank and need KYC or something).

Re: Stripe Identity

#208

Earlier quoted context omitted.

That is assuming the translation is of high quality and sadly that is not always the case. I am a native Spanish speaker and for the life of me I cannot understand most of the "Spanish Version" technical pages I read.

I work at Stripe, though not on the L10N/I18N or identity teams. It would be tremendously helpful if you could send me some feedback so that we can improve, jlh at stripe dot com. I'm a native Spanish speaker too, and nothing in this announcement strikes me as unintelligible, but that might be my own biases at play given the familiarity with Stripe's lingo.

Are you going to pay me? If not, good luck!

Re: Stripe Identity

#209

Earlier quoted context omitted.

For anyone looking for the answer, in the US it's $1.50 / ID verification and $0.50 for Social Security Number lookup (an American tax number that is officially not for identity purposes but used that way all the time).

I'll give my SSN to a healthcare provider, and maybe a bank. Random vendor using Stripe? Probably not. Edit: to be a little less flippant, what is an example of a Stripe user to whom you would be comfortable giving your SSN?

It mentions KYC, so for example Etsy might use it to verify a vendor that it sends earnings along with a 1099.

Re: Stripe Identity

#210
Worth noting that if you need the SSN verification for a marketplace type app for tax compliance purposes, the IRS has a free taxpayer ID validation service you can use. The SSA also has one that employers can use.
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