Live data from Hacker News

Apple admits it ranked its Files app ahead of competitor Dropbox

theverge.com

311–320 of 336 posts

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#312

Apple PR: > we do not advantage our apps over those of any developer or competitor Apple employee Debankur Naskar: > I think the Files app was manually boosted ... during last WWDC. We are removing the manual boost So which of these is true? Or is PR technically correct because they do not currently "advantage" their apps?

For nearly a decade, they preferred to open addresses with Apple Maps instead of my preference of Google Maps. And they gave me no option to use Google Maps as the default. Apple defaulted to their own apps and I think they still do (I’m not sure if this changed)

The worst offender for this is opening Bing when I mistype something in the Windows Start menu. I can't help but think this accounts for a large percentage of claimed traffic for Edge and Bing. It certainly is the only time I use them (and by use I mean click the exit button)

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#314

Earlier quoted context omitted.

They are steering users away from non Apple apps. If a user installs Dropbox, it seems more likely that they wouldn't want to install and pay for icloud storage. If Apple wasn't benefiting from surfacing their app in front of a non Apple app, why would someone at Apple go through the trouble of setting it up that way?

They are steering users to install a system utility that integrates with Dropbox (and every other major cloud service). Apple does not make any profit off of that system utility. Google, on the other hand, makes the vast majority of their profit from selling ads that do indeed steer users away from the product they searched for.

I'm making an assumption here since it's been a while since I've looked at SEO, but I'd assume that page rank in this case matters. Any friction at all leads to fewer conversions, which means fewer sales for Dropbox. If a less knowledgeable user downloads the Apple app instead of Dropbox in this case, there will be some portion that don't end up installing Dropbox and they may instead find their way to icloud when recommended to install it after installing files. There is no way to tell the actual impact, but I don't see how it could possibly have caused no impact. They control the market, they have a responsibility to maintain a non-amazon like image. Hopefully it was a mistake.

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#315
post #233

Earlier quoted context omitted.

This inferred charge of hypocrisy would make sense if the Files app competes with Dropbox. I can see why that would be assumed. But while there’s certainly some overlap, Files isn’t a replacement for Dropbox, or vice versa. Perhaps controversially, I would argue that they do not compete. Files is a built-in app that ostensibly fills the role of Windows Explorer on macOS Finder, to the extent that the concept of a fil…

The entire concept of how the files app works and integrates indirectly with everything on iOS is effectively a stand-in replacement--maybe a better one for some use cases, for sure, but that seems besides the point--to Dropbox. This is because iOS ostensibly doesn't really want to have a file system, and so the concept of storing things into the Files app--which is the interface for and is largely backed by iCloud D…

Files takes an extension (plugin) approach to files, and is decidedly non-Posix since it was focused on supporting remote/slow file sources first.

iCloud, WebDAV and CIFS (as well as On Your ) are examples of support that Apple ships first party, while third party extensions include Dropbox and OneDrive as well as more exotic things like emulator file systems (iSH) and SSHFS.

Before Files came out, every app that wanted to integrate with DropBox had to ship a dropbox SDK which included people logging into dropbox through each app, individual developer API tokens, etc.

Now the user just installs Dropbox and it works.

The challenge for Dropbox has and continues to be being a product and not a feature (with a nod to Steve jobs).

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#316
post #13

Earlier quoted context omitted.

>You mean the grocery stores that have many competitors who also sell groceries? google? >How would you extend that analogy to the iOS App Store, which has no competitors whatsoever who sell iOS apps? By that logic costco has no competitors whatsoever that sell kirkland signature products.

I think if we took the reverse analogy, this would be like a situation where depending on the model of car you owned you could only shop at a specific grocery store. Bought a Honda? Only Kroger for you. Ford? You get Albertsons. There's a sizable purchase with phones and computers that creates a cost to switching stores. There's no cost to me to go to Kroger one week and Albertsons the next. Something like Amazon is…

Note that the infotainment systems in cars are way more closed than an iOS device.

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#317
post #120

I tend to think of Files as less like Dropbox and more like the macOS Finder. You can actually browse Dropbox in Files, much as you can in the Finder, although there are some limitations. https://help.dropbox.com/installs-integrations/mobile/ios-fi...

I never had to go to the Mac App Store to download Finder though.

I believe Files was integrated into iOS on release, but even system-integrated apps have entries on the App store to say re-add them after being removed by the user.

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#318

Apple PR: > we do not advantage our apps over those of any developer or competitor Apple employee Debankur Naskar: > I think the Files app was manually boosted ... during last WWDC. We are removing the manual boost So which of these is true? Or is PR technically correct because they do not currently "advantage" their apps?

Their use of ‘advantage’ as a word reminds me of this classic Calvin & Hobbes strip. https://www.languagetrainers.com/blog/wp-content/uploads/201... Looks like the 80s/90s kids that were brought up on these skits are finally taking over!

In case you're interested, word creation is a pretty interesting topic in linguistics. The wikipedia page on this -- they call it "conversion" [1] -- seems like a good starting off point for someone interested in the subject.

[1]: Conversion (word formation), https://en.wikipedia.org/wiki/Conversion_(word_formation)

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#319

Apple PR: > we do not advantage our apps over those of any developer or competitor Apple employee Debankur Naskar: > I think the Files app was manually boosted ... during last WWDC. We are removing the manual boost So which of these is true? Or is PR technically correct because they do not currently "advantage" their apps?

Their use of ‘advantage’ as a word reminds me of this classic Calvin & Hobbes strip. https://www.languagetrainers.com/blog/wp-content/uploads/201... Looks like the 80s/90s kids that were brought up on these skits are finally taking over!

Perhaps they use the word “advantage” specifically because it has no clearly defined meaning, so it is just a weasel word for legal purposes. Clarity is not your goal when the wrong sentence could cost a metric fuck tonne of money in court.

Re: Apple admits it ranked its Files app ahead of competitor Dropbox

#320

Earlier quoted context omitted.

> The consoles are niche entertainment devices. They sell by the tens of millions . They are in no way “niche”. > Phones are not niche devices, they are ubiquitous and have killed whole industries like consumer photo/video equipment and portable audio. It wasn’t common for things like cameras to have open development platforms either.

> They sell by the tens of millions There’re billions of active Android devices. That’s 2 orders of magnitude difference. Compared to these volumes, consoles are niche devices. And don’t forget about alternatives. If you wanna play videogames you don’t have to buy a console, you can get a PC and buy Windows games from gog, steam, epic or origin. And in some cases like take-two directly from developer. And recently th…

> Compared to these volumes, consoles are niche devices.

“Niche” doesn’t mean “this other thing sold more”.

> A traditional game console is in 51 percent of U.S. households.

https://venturebeat.com/2015/04/14/155-million-americans-pla...

Consoles are in no way “niche devices”. You’re only saying that they are because it’s convenient for the point you are making. If we can’t agree on a basic fact like this, there’s no discussion to be had here.

Post reply on HN