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Ryanair’s statement on diversion to Minsk Airport

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Re: Ryanair’s statement on diversion to Minsk Airport

#21
post #15

The formatting looks awful. I thought this was a fake. Like someone opened Word and typed this with the default style... Don't they have a more professional looking template?

The secretary and the marketing department the PR department most likely do but I suppose the higher up who drafted and sent this doesn't care much about niceties.

Re: Ryanair’s statement on diversion to Minsk Airport

#24
post #5

The main purpose of that statement (as always with Ryanair) was to state it was outside of their control and therefore they will auto-reject any claims for delay compensation, regardless of legality.

I do not know why anyone uses them still. I find them awful in every way. Will stay-cation if I cannot afford the ticket with another airline.

Because you'll often be faced with a 500 euro+ fare for a short flight on the national airlines, with either one of WizzAir/RyanAir offering the same flight for 20-80 euro.

9/10 times the service is near-identical to a flagship. 1/10 times, the sub-par exception handling reveals itself. That's a trade-off I make regularly to save 400 euros.

Re: Ryanair’s statement on diversion to Minsk Airport

#25

Others on twitter have pointed out: the pilot's job is to follow instructions from ATC. e.g. https://twitter.com/DavideLeDingue/status/139653511684805837... The blame of this debacle does not lie with RyanAir, notwithstanding the way that their press release reads like "then Mrs Lincoln was slightly delayed at the theatre." https://twitter.com/jen20/status/1396661846187335680

A pilot is absolutely in its right to ignore ATC if they think it's necessary for the safety of the passengers and/or aircraft. ATC is a service to pilots in the air, they provide support. The ultimate decision how to perform the flight lies with the captain. If the aircraft was intercepted by fighters, that makes it more difficult to disobey ATCs orders. But if an ATC tells the aircraft to do X, the pilot can say «N…

I doubt the pilots knew anything about the reason for the piracy. The only thing they knew was what the ATC told them, no matter how outlandish, and that they had MiGs intercepting them.

Re: Ryanair’s statement on diversion to Minsk Airport

#26
post #5

The main purpose of that statement (as always with Ryanair) was to state it was outside of their control and therefore they will auto-reject any claims for delay compensation, regardless of legality.

Twitter isn't really for something I'd call statement. More like update.

Re: Ryanair’s statement on diversion to Minsk Airport

#27

Earlier quoted context omitted.

A pilot is absolutely in its right to ignore ATC if they think it's necessary for the safety of the passengers and/or aircraft. ATC is a service to pilots in the air, they provide support. The ultimate decision how to perform the flight lies with the captain. If the aircraft was intercepted by fighters, that makes it more difficult to disobey ATCs orders. But if an ATC tells the aircraft to do X, the pilot can say «N…

I doubt the pilots knew anything about the reason for the piracy. The only thing they knew was what the ATC told them, no matter how outlandish, and that they had MiGs intercepting them.

Right. Confusion and chaos are friends to criminals. It's likely that by design of the criminals, the pilots were unaware or unsure of what was actually going on, until it was too late. The IED story turned out to be false, and we still don't know about the MiGs.

Re: Ryanair’s statement on diversion to Minsk Airport

#28
post #5

The main purpose of that statement (as always with Ryanair) was to state it was outside of their control and therefore they will auto-reject any claims for delay compensation, regardless of legality.

I do not know why anyone uses them still. I find them awful in every way. Will stay-cation if I cannot afford the ticket with another airline.

I agree that they are one of the worst, in almost every sense. But their service level have, in my opinion, actually improved.

I use them a lot since they are the only ones which fly where I am going.

Re: Ryanair’s statement on diversion to Minsk Airport

#30
post #15

The formatting looks awful. I thought this was a fake. Like someone opened Word and typed this with the default style... Don't they have a more professional looking template?

> The formatting looks awful. I thought this was a fake.

No, that's the Authentic Ryanair experience.

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