> - I've never booted to a black screen when upgrading macOS.
My wife got bit by the Big Sur bug, 2 weeks ago, were the installer doesn’t check if there’s enough disk space available before starting the upgrade.
Reached out Apple whom, had I not been next to her, wanted her to create a new volume on her disk and reinstall
Stopped her. Jumped in. Asked what the plan was and it was to format.
The initial question was if there was a way to recover the data.
I stopped the conversation and started searching.
Was working until midnight because everything I found basically said that you’re f’ed and lost all your data.
I was able to recover it.
.
- Yes, she didn’t have a backup. But the installer also should do the minimum of checking if it can run.
- I have no idea how old the installer is, but if Apple can remove Zoom due to a security issue with a web server, they can do it with a bad installer of theirs (or at least blacklist it).
- Before giving steps that are destructive, they should have prefaced with it or at least warn that they’re SOL and need to reinstall and restore from a backup.
.
It works the majority of the time, but honestly, this left a REALLY bad taste for me. If it wasn’t because we are basically in the ecosystem and that it usually works, I’d be looking around to others.