11–20 of 26 posts
If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
Why not cancel the new invoice and pay the old one as they said?
They are not asking for direct payment. They want me to pay the collection agency. I am not going to make an international payment to some random company that I have no idea about. I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt.
Why not? You do have an idea about them: TeamViewer asked you to pay them.
> I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt.
Maybe. Maybe that's just how it's easier for them.
If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
Earlier quoted context omitted.
Thanks for your assuring words. It is ~ €300 which is the price of their annual business plan. I redacted the precision and decimals to avoid identifiable info when uploading media to imgur.
Gotcha. I mean even here in the United States, if someone won a court judgement for $300 there's probably no way that they could enforce it. So, while I am not an attorney lol, I am very confident that it can't be enforced with thousands of miles and a few continents between the parties :) It costs them nothing to send an e-mail and see if you'll maybe pay
If they're at the point where they've won the judgment, they've got a fairly easy way to enforce it: wage garnishment. Since they've won the judgment but you still refuse to pay, the next (very easy) step is to get a court order for wage garnishment, after which your employer's payroll processor (like ADP for example) will simply start taking the money before your checks even get deposited.
If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
That looks like a spam/phishing email. Is that a real company?
While they were doing this, their website portal showed no indication of any pending payment and let me purchase their business plan.
Earlier quoted context omitted.
Thanks for your assuring words. It is ~ €300 which is the price of their annual business plan. I redacted the precision and decimals to avoid identifiable info when uploading media to imgur.
Gotcha. I mean even here in the United States, if someone won a court judgement for $300 there's probably no way that they could enforce it. So, while I am not an attorney lol, I am very confident that it can't be enforced with thousands of miles and a few continents between the parties :) It costs them nothing to send an e-mail and see if you'll maybe pay
Earlier quoted context omitted.
They are not asking for direct payment. They want me to pay the collection agency. I am not going to make an international payment to some random company that I have no idea about. I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt.
> I am not going to make an international payment to some random company that I have no idea about. Why not? You do have an idea about them: TeamViewer asked you to pay them. > I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt. Maybe. Maybe that's just how it's easier for them.
This screams of dodginess and shoddy unfriendly customer service.
Earlier quoted context omitted.
That looks like a spam/phishing email. Is that a real company?
TeamViewer support has confirmed that they "transferred the case" to this agency since I didn't respond to their email.(Screenshot of their response in Twitter thread) While they were doing this, their website portal showed no indication of any pending payment and let me purchase their business plan.
Maybe one of these will suit your use case. https://alternativeto.net/software/teamviewer/?license=free