TeamViewer sends collection agency if missed emails, even after making payment
1–10 of 26 posts
Re: TeamViewer sends collection agency if missed emails, even after making payment
#2If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices.
I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I received from the collection agency: https://imgur.com/a/ma5ukLP
Re: TeamViewer sends collection agency if missed emails, even after making payment
#3good idea to make it public, companies often use fear to illegally collect money, but they themselves are afraid of public opinion and the possible shit storm that might follow. Injustices must always be exposed publicly, it is the only weapon we have left against the corporations.
Re: TeamViewer sends collection agency if missed emails, even after making payment
#4If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
To be honest if you are in a country outside of EU just ignore it and look for another provider. The collection agency won't do anything more than send emails for 30 bucks and they can't influence your creditscore.
Re: TeamViewer sends collection agency if missed emails, even after making payment
#5Why not cancel the new invoice and pay the old one as they said?
Re: TeamViewer sends collection agency if missed emails, even after making payment
#6Why not cancel the new invoice and pay the old one as they said?
They are not asking for direct payment. They want me to pay the collection agency. I am not going to make an international payment to some random company that I have no idea about. I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt.
Re: TeamViewer sends collection agency if missed emails, even after making payment
#7Why not cancel the new invoice and pay the old one as they said?
Why not credit the new invoice, and mark the old one paid as the client asked?
Re: TeamViewer sends collection agency if missed emails, even after making payment
#8If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
Yeah, if you're outside the EU, you can safely ignore this with no consequences. There is absolutely no international debt collection for 30 euros between countries. Honestly even if you were local I highly doubt anyone is going to initiate 'legal proceedings' over such a small amount
Re: TeamViewer sends collection agency if missed emails, even after making payment
#9If I log-in to my TeamViewer account, there is no indication of what a "license" is or if I have a pending payment. When I tried using TeamViewer with a client, it said license is no longer valid, so I purchased again. I don't understand how they justify such practices. I am the tweet author. Not sure how such things are legal. I am scared from getting threat of legal action from a foreign entity. This is what I rece…
Yeah, if you're outside the EU, you can safely ignore this with no consequences. There is absolutely no international debt collection for 30 euros between countries. Honestly even if you were local I highly doubt anyone is going to initiate 'legal proceedings' over such a small amount
Thanks for your assuring words. It is ~ €300 which is the price of their annual business plan. I redacted the precision and decimals to avoid identifiable info when uploading media to imgur.
Re: TeamViewer sends collection agency if missed emails, even after making payment
#10Earlier quoted context omitted.
Yeah, if you're outside the EU, you can safely ignore this with no consequences. There is absolutely no international debt collection for 30 euros between countries. Honestly even if you were local I highly doubt anyone is going to initiate 'legal proceedings' over such a small amount
Thanks for your assuring words. It is ~ €300 which is the price of their annual business plan. I redacted the precision and decimals to avoid identifiable info when uploading media to imgur.
Gotcha. I mean even here in the United States, if someone won a court judgement for $300 there's probably no way that they could enforce it. So, while I am not an attorney lol, I am very confident that it can't be enforced with thousands of miles and a few continents between the parties :) It costs them nothing to send an e-mail and see if you'll maybe pay