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Request for comments regarding topics to be discussed at Dark Patterns workshop

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Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#21
Great I'm going to submit one about how the Apple iOS store forces you to get rid of your old devices and buy new ones.

They make it extremely inconvenient to find out which apps are supported on your device. They don't hide the apps that aren't, so you are forced to download the app and wait to check to see if it's compatible or not.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#22
post #11

Ecommerce sites showing a "27 people are watching this right now" alongside the product but from source code it turns out to be a Math.random()

I expect an outcome similar to what happened between the European Commission and Booking.com.

Booking.com pioneered a lot of e-commerce dark patterns like “X units left” and “Y people viewed this today”.

The EC pushed Booking.com to change its online sales tactics to be more transparent.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#23
post #11

Ecommerce sites showing a "27 people are watching this right now" alongside the product but from source code it turns out to be a Math.random()

As disingenuous as this may be, I feel it's probably not one of the most harmful examples

Should be punished as false advertisement.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#24
post #10

Earlier quoted context omitted.

If Microsoft could ensure that the target browser would properly show the help documentation, then the complaint would hold more weight.

If there's documentation that renders correctly in modern edge but is unusable in Chrome(ium) or Firefox then that would be useful to see. It's a valid concern but I'm fairly certain it's nowhere near the top reasons that they do this. They have a history of trying to shove users into Microsoft's unwanted browser against their (often informed) wishes.

[deleted]

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#25
post #17

The worst one is probably trying to make it hard for users to stop paying for a service, like cancelling a subscription. That shit should be punishable by literal prison time.

The worst I’ve seen was Nord VPN. Three or four modals / screens where the action to stop your subscription was the smaller, secondary UI element, almost not even noticeable. How a dev or PM can live with themselves while implementing that I have no idea.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#26
post #21

Great I'm going to submit one about how the Apple iOS store forces you to get rid of your old devices and buy new ones. They make it extremely inconvenient to find out which apps are supported on your device. They don't hide the apps that aren't, so you are forced to download the app and wait to check to see if it's compatible or not.

> you are forced to download the app and wait to check to see if it's compatible or no

The App Store doesn’t let me download apps that are not compatible with my device.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#27
post #17

The worst one is probably trying to make it hard for users to stop paying for a service, like cancelling a subscription. That shit should be punishable by literal prison time.

About 10yrs ago NBA did this to me. They made it impossible to cancel a $99/m sub.

Their instructions were login and go to the cancel button but the cancel button was broken and said call this number. But no one ever picked up the number.

I will never buy a NBA branded thing after that obvious bullshit scam.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#28
post #17

The worst one is probably trying to make it hard for users to stop paying for a service, like cancelling a subscription. That shit should be punishable by literal prison time.

> literal prison time

Yup

https://twitter.com/javan/status/1357800714018443270

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#29
post #11

Ecommerce sites showing a "27 people are watching this right now" alongside the product but from source code it turns out to be a Math.random()

Booking.com lost a court case over this from what I’ve heard. “Only two rooms left!” nonsense.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#30
post #26
post #21

Great I'm going to submit one about how the Apple iOS store forces you to get rid of your old devices and buy new ones. They make it extremely inconvenient to find out which apps are supported on your device. They don't hide the apps that aren't, so you are forced to download the app and wait to check to see if it's compatible or not.

> you are forced to download the app and wait to check to see if it's compatible or no The App Store doesn’t let me download apps that are not compatible with my device.

>The App Store doesn’t let me download apps that are not compatible with my device.

Let's not split hairs over this.

I just got rid of my iPad that does. You tap "get" on the app and after doing something for 5-10 seconds it pops up a modal that says it's not compatible.

Why was the app store showing apps to me that are not compatible or, rather, why was there no way to filter out the ones that are not compatible?

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