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Investigating why McDonald's ice cream machines are often broken [video]

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Re: Investigating why McDonald's ice cream machines are often broken [video]

#11

Earlier quoted context omitted.

Cut it out. https://www.snopes.com/fact-check/a-fair-shake/

You are not going to change my mind. I was in Missouri in 1979 and they apparently had strict labeling laws. On the McDonalds Menu it said “Cone (contains 17% edible plastic)”.

What do Missouri’s laws in 1979 have to do with McDonald’s?

Re: Investigating why McDonald's ice cream machines are often broken [video]

#14
post #10
post #3

Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…

Why don't they have a service contract so the cost of so many errors burns this 'Taylor' company?

There’s no fixing operator error.

Re: Investigating why McDonald's ice cream machines are often broken [video]

#15
post #11

Earlier quoted context omitted.

You are not going to change my mind. I was in Missouri in 1979 and they apparently had strict labeling laws. On the McDonalds Menu it said “Cone (contains 17% edible plastic)”.

What do Missouri’s laws in 1979 have to do with McDonald’s?

Missouri's laws were stricter than the norm

-> McDonals had to explicitly put "(contains 17% edible plastic)” in the menu there

-> the poster you are replying to saw that

-> said poster states that no fact checking website is going to change his mind (given he saw edible plastic as an ingredient in official menus back in the day)

Re: Investigating why McDonald's ice cream machines are often broken [video]

#16
post #7
post #2

Here is the site to see if the ice cream machine works or not: https://mcbroken.com/ Here is the original HN thread on this subject: https://news.ycombinator.com/item?id=24861623

I used mcbroken three times. Each time it said the machine was working but the workers told me otherwise. The site continued saying it was working until they closed. :(

Unfortunately it doesn't work if the restaurant doesn't update their pos system. There's a few false-positives but I haven't heard of any false-negatives.

Re: Investigating why McDonald's ice cream machines are often broken [video]

#17
post #3

Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…

Thank you for saving me half an hour.

Even if someone does want to watch it, do yourself a favor and skip to 09:00.

Re: Investigating why McDonald's ice cream machines are often broken [video]

#18

Earlier quoted context omitted.

Cut it out. https://www.snopes.com/fact-check/a-fair-shake/

You are not going to change my mind. I was in Missouri in 1979 and they apparently had strict labeling laws. On the McDonalds Menu it said “Cone (contains 17% edible plastic)”.

Your mind might be unchangeable, but if you want to change others’ minds in a world where memory is unreliable and anonymous internet posters even more so, you’ll need something more than a claim of a 40+ year old recollection of the McDonalds menu in Missouri to beat Snopes for credibility.

Re: Investigating why McDonald's ice cream machines are often broken [video]

#19
post #3

Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…

Imagine spending months 30 minutes milking that explanation?

Re: Investigating why McDonald's ice cream machines are often broken [video]

#20
post #14
post #10

Earlier quoted context omitted.

Why don't they have a service contract so the cost of so many errors burns this 'Taylor' company?

There’s no fixing operator error.

This is the opposite of operator error. Systemic problems require systemic solutions. If you have thousands of machines out there with reputations for always being broken, the problem is your machines.
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