Investigating why McDonald's ice cream machines are often broken [video]
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Re: Investigating why McDonald's ice cream machines are often broken [video]
#2Here is the site to see if the ice cream machine works or not:
Here is the original HN thread on this subject:
Re: Investigating why McDonald's ice cream machines are often broken [video]
#3Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service and maintenance.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#4Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…
Thank you for saving me half an hour.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#5You can’t really call it ice cream (too much edible plastic). On the menu it’s named ‘cone’, ‘shake’, and ‘sundae’.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#6You can’t really call it ice cream (too much edible plastic). On the menu it’s named ‘cone’, ‘shake’, and ‘sundae’.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#7Here is the site to see if the ice cream machine works or not: https://mcbroken.com/ Here is the original HN thread on this subject: https://news.ycombinator.com/item?id=24861623
I used mcbroken three times. Each time it said the machine was working but the workers told me otherwise. The site continued saying it was working until they closed. :(
Re: Investigating why McDonald's ice cream machines are often broken [video]
#8Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…
> Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate.
And from McDonalds point of view this makes sense and is ethical. The minute you start letting the franchise people make these repairs, they will inevitably cut corners (and get away with it 99% of the time). However, at McDonalds’ scale that would likely result in dozens of people dying at a minimum and huge brand loss.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#9You can’t really call it ice cream (too much edible plastic). On the menu it’s named ‘cone’, ‘shake’, and ‘sundae’.
Cut it out. https://www.snopes.com/fact-check/a-fair-shake/
You are not going to change my mind. I was in Missouri in 1979 and they apparently had strict labeling laws. On the McDonalds Menu it said “Cone (contains 17% edible plastic)”.
Re: Investigating why McDonald's ice cream machines are often broken [video]
#10Tldw: the machine throws obscure error codes (too viscous, failure to heat to proper temps, etc) and can “lock out” the operator, who has to then call an authorized service technician that bills hundreds of dollars for repair. Any attempt to self repair or hire someone else will void the warranty and is disallowed by McDonald’s corporate. The ice cream maker company, Taylor, reports 25% of their revenue is service an…
Why don't they have a service contract so the cost of so many errors burns this 'Taylor' company?