Login works for us, it seems.
We've been down for over 2 hours and are still down.
Auth0 Down
21–30 of 78 posts
Re: Auth0 Down
#22What alternatives to Auth0 are worth looking into? Between this P0 (with no ability to check the status or file a ticket) and the Okta acquisition, I hesitate to continue using Auth0 as the default when spinning up new web apps.
AWS Cognito works but it is a far cry from how usable Auth0 is.
Every year or so I check back in to see if Cognito has gotten any better. I hasn't. I'd love to use it, but some very basic things are just not done correctly. Yan Cui has a nice writeup on Cognito [0] that touches on some of its shortcomings.
[0]: https://theburningmonk.com/2021/03/the-case-for-and-against-...
Re: Auth0 Down
#23Every SaaS application has probably blown past its SLA thanks to this. Not sure if anyone will trust this site anymore.
Re: Auth0 Down
#24Doesn't seem to be affecting us (UK company)
Re: Auth0 Down
#25We managed to get a reply from a C level. All we could get out of them was "something to do with our DB, but we don't know the root yet. Our fail-over process didn't work. This will never happen again".
Also, it only took them 2 and a half hours to admit it was their entire system instead of "a small subset of users" lol.
Re: Auth0 Down
#26Every SaaS application has probably blown past its SLA thanks to this. Not sure if anyone will trust this site anymore.
They're fast approaching the 95% availability mark for the month! Enterprise customers are already guaranteed 50% return on fees, I suspect they'll be giving out MUCH more than that.
Re: Auth0 Down
#27Wow. The whole point of paying someone like Auth0 is to _not_ have this happen. This is basically their whole point, is it not? Really looking forward to the post-mortem, but I won't ever forget just how down this thing is right now.
Yup, exactly. We're actively working on ripping them out of our software, this is ridiculous. I knew we should have taken the time to make a fail safe...sigh...
Re: Auth0 Down
#28This is crazy timing -- my co-host and I just released a Podcast episode yesterday sifting through the details about the Auth0 database-related outage from 2018 ( https://downtimeproject.com/ ). I'll be curious to see how much overlap or not there is with that previous outage. They wrote up a nice post-mortem back then, so hopefully we'll get another one this time.
Do you have a link to that previous post-mortem?
Re: Auth0 Down
#29their dev is up, but prod is down for several hours mid day, INSANE. My users are asking me to have a failover... hard to explain they ARE the redundancy plan! Anyboy else have ideas here on how to explain to users?
Re: Auth0 Down
#30Waaaaaaaa come on guys and gals!