Auth0 Down • Hacker News Board

Re: Auth0 Down

#11

Post by tbrock » Tue, Apr 20, 2021, 4:49 PM UTC

aliswe wrote: post #6

Login works for us, it seems.

Still down for us... 12:49pm (more than 1 hour after starting)

Re: Auth0 Down

#12

Post by spacemanmatt » Tue, Apr 20, 2021, 4:54 PM UTC

SahAssar wrote: post #9

dualvectorfoil wrote: post #5

What alternatives to Auth0 are worth looking into? Between this P0 (with no ability to check the status or file a ticket) and the Okta acquisition, I hesitate to continue using Auth0 as the default when spinning up new web apps.

If you're okay with self-hosting then keycloak or ory.sh seems like viable alternatives.

I'm just getting into prod with keycloak. It's pretty amazing for free.

Re: Auth0 Down

#13

Post by nightowl_games » Tue, Apr 20, 2021, 5:12 PM UTC

Wow. The whole point of paying someone like Auth0 is to _not_ have this happen. This is basically their whole point, is it not? Really looking forward to the post-mortem, but I won't ever forget just how down this thing is right now.

Re: Auth0 Down

#14

Post by vinayp10 » Tue, Apr 20, 2021, 5:14 PM UTC

Still down our whole app is down

Re: Auth0 Down

#15

Post by vinayp10 » Tue, Apr 20, 2021, 5:14 PM UTC

nightowl_games wrote: post #13

Wow. The whole point of paying someone like Auth0 is to _not_ have this happen. This is basically their whole point, is it not? Really looking forward to the post-mortem, but I won't ever forget just how down this thing is right now.

totally

Re: Auth0 Down

#16

Post by webo » Tue, Apr 20, 2021, 5:21 PM UTC

The Okta effect?

Re: Auth0 Down

#17

Post by jamwt » Tue, Apr 20, 2021, 5:36 PM UTC

This is crazy timing -- my co-host and I just released a Podcast episode yesterday sifting through the details about the Auth0 database-related outage from 2018 ( https://downtimeproject.com/ ).

I'll be curious to see how much overlap or not there is with that previous outage. They wrote up a nice post-mortem back then, so hopefully we'll get another one this time.

Re: Auth0 Down

#18

Post by salty_1 » Tue, Apr 20, 2021, 5:41 PM UTC

webo wrote: post #16

The Okta effect?

If anything Okta would help them with this. Never experienced an Okta outage.

Re: Auth0 Down

#19

Post by twistedpair » Tue, Apr 20, 2021, 5:53 PM UTC

> However, we are still tracking down the root cause of the issue. We understand that this is an issue impacting the entirety of the environment

They still don't know what's going on. This is concerning. Already down for two hours of prime time.

Re: Auth0 Down

#20

Post by stixx » Tue, Apr 20, 2021, 6:04 PM UTC

> We have identified that this issue is coming from our database. However, we are still tracking down the root cause of the issue. We understand that this is an issue impacting the entirety of the environment, and the full Auth0 team is engaged in resolving this.