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Products purchased at Apple Store in India cannot be refunded or exchanged

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Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#301

Post by philistine »

908B64B197 wrote: post #256
philistine wrote: post #229

Earlier quoted context omitted.

A legislator implementing a tax code is not an all-seeing god able to divine all the consequences of their proposed law. They have an intent, sure, but to say that every consequence of their actions are intentional, that's too simplistic. The result, which is that large corporations have a tax rate lower than small businesses, is what is important. Do you want a company, as it grows bigger and spends more on the lega…

> A legislator implementing a tax code is not an all-seeing god able to divine all the consequences of their proposed law. They have an intent, sure, but to say that every consequence of their actions are intentional, that's too simplistic. It's not like they are paid for that or anything.

I'm paid very well for my job as a manager, but I cannot divine all the consequences of my management. I'm sure I've empowered and stifled beyond my intent. Legislators are the same; they're ultimately just human.

Once again, you're being too simplistic.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#302

Post by monksy »

Grustaf wrote: post #175
monksy wrote: post #26

Earlier quoted context omitted.

You received a defective product. Why would you be expected to keep a relationship with a party that didn't meet the expectations from the get go?

You made the decision to buy a product. You got a defective one and they offered you a replacement. With the replacement you will be exactly where you set out to be. With less money, and with a working product. Even in Sweden, consumer law paradise, I’m pretty sure you can’t ask for your money back.

You went in to the relationship with the belief that Apple was a premium vendor. You recieved a product that was not a premium product. What I think is important is: how much work is to get a replacement? That can really sour a relationship, esp when you may get a refurbished machine as a replacement.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#303

Post by fomine3 »

nucleardog wrote: post #268
wrs wrote: post #159

Earlier quoted context omitted.

That why the Costco policy no longer applies to electronics (they’re time-limited now). But it’s at manager discretion, so if you seem to have a genuine problem they’ll still take something back after the limit.

That was less about the Superbowl returns (the return window on electronics is 90 days, you can easily get a TV, have a Superbowl party, and return it still). It's more the depreciation and how quickly electronics evolve. People were using the returns as a free lifetime of upgrades. One particularly stark example when I worked there a long time ago was someone who wanted to upgrade their old projection TV. So four ye…

Wait, the free return period is 90 days even thought it's "limited"? It looks still insane from outside US.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#304

Post by 1MachineElf »

hi41 wrote: post #241
pow_pp_-1_v wrote: post #224

Earlier quoted context omitted.

There are self-centered people from all countries. I used to feel good/bad depending on what people from my country/region/group etc. do. But it's so silly. Why do I care what another person does - whom I don't even know? It's the same with long lost ancestors. So now a days I notice such thoughts quickly and remember that it's a silly heuristic that my brain uses and I should ignore it.

Thank you for the thoughtful answer. I am not unaware of my first impulse towards anger. I have hurt a lot of people with my angry outbursts. Some of them are in their after lives and I hope my sorry reaches them.

Don't dwell on guilt, just focus on doing better. It sounds like you already are, because your comment here makes it seem like you are thinking and living the humble life now.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#305

Post by alex_smart »

gambiting wrote: post #100
juancb wrote: post #75

Earlier quoted context omitted.

So what's the story behind the return abuse in India?

I suspect it's the same story I heard in Poland - it's basically impossible to buy insurance against loss of mobile phone, because apparently people abused it too much. You can still get insurance against theft or damage, but not for loss. It was just too easy for people to say "yeah, I lost the phone, please send a new one thanks". But I mean, those policies exist elsewhere, so I don't know what specifically makes P…

I can't speak for Poland, but for India the primary reason such services can't exist is - culture.

India is basically a "low trust society". People in general have a mindset of "scarcity" and at every stage of their lives they try to micro-optimize for what's the best for them at that time. In the absence of good institutions, this often means that we get stuck in shitty Nash equilibria which have terrible, terrible outcomes for everyone involved, but are difficult to get out of.

It is not that everyone in India has no morals or behaves terribly. But the number of people who do are enough to spoil trust-based models that work in other countries by making them too expensive.

From a business point of view, the obvious question is - how do you create a circle of "trustworthy" people? If you could create such a circle, you could offer them special services (better return policies, lower rates for insurance and credit etc) to encourage them to consume more without worrying so much about abuse. This is one of the most exciting business problems in India and solving it is worth at least worth 10 billion dollars and that is probably an underestimate.

There is one company already that claims to have solving this problem as their primary long-term vision - Cred and that company is currently valued at > $2 billion even though currently their revenues are weak and any connection to the long term trust problem quite distant.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#307

Post by divtiwari »

aurizon wrote: post #203
wolfretcrap wrote: post #146

Earlier quoted context omitted.

It's not as bad in US and reason is purely economics of fraud. Very large fraction of US population is paid $30 an hour compared to Indian population which makes scamming not worth the trouble I live in India and I've worked in the US I know Indians just have too much time at their hand, so even schemes which take a lot of your time with little payoff are worth it here. And the reason people don't use their time to a…

India has had trouble shaking the socialist mud off it's boots. Back in the late 40's and 50's huge numbers of bureaucratic make-work jobs were created. A thicket of state and local permits and rules have crippled India to this day. There are few large scale Korean Chaebols - instead there is a frenzy of small shops. Now all these bureacrats and small shops are a force to be reckoned with as the rationalize productio…

Although you are being downvoted, as an Indian I completely agree with your comment!! Sadly it will never happen :(

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#308

Post by wolfretcrap »

DaiPlusPlus wrote: post #300
benhurmarcel wrote: post #212

Earlier quoted context omitted.

> when you can buy the same product, for almost the same price after factoring-in VAT Uh, not at all. Converted to USD and without tax below. Apple products are 11-16% more expensive in Europe iPhone 12: US price $699 - Europe price without VAT $807 iPhone 12 Pro Max: US price $1099 - Europe price without VAT $1256 iPad Air: US price $599 - Europe price without VAT $667 Macbook Air: US price $999 - Europe price witho…

Where are you getting those prices from? If it's the Apple Store, which country's Apple store and original currency values are being used?

It's true I am from India, last time even after taxes, apple products were cheapest in Switzerland, other countries did charge like 5-10% more

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#309

Post by benhurmarcel »

DaiPlusPlus wrote: post #300
benhurmarcel wrote: post #212

Earlier quoted context omitted.

> when you can buy the same product, for almost the same price after factoring-in VAT Uh, not at all. Converted to USD and without tax below. Apple products are 11-16% more expensive in Europe iPhone 12: US price $699 - Europe price without VAT $807 iPhone 12 Pro Max: US price $1099 - Europe price without VAT $1256 iPad Air: US price $599 - Europe price without VAT $667 Macbook Air: US price $999 - Europe price witho…

Where are you getting those prices from? If it's the Apple Store, which country's Apple store and original currency values are being used?

I used the US Apple website, and the French Apple website in that case (in €, converted to USD using WolframAlpha and accounting for 20% VAT). I've already seen in the past that the Spanish and German Apple websites have similar prices to the French one.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#310

Post by benhurmarcel »

wolfretcrap wrote: post #308
DaiPlusPlus wrote: post #300

Earlier quoted context omitted.

Where are you getting those prices from? If it's the Apple Store, which country's Apple store and original currency values are being used?

It's true I am from India, last time even after taxes, apple products were cheapest in Switzerland, other countries did charge like 5-10% more

Switzerland has a 7.7% VAT, when most of Europe has about 20%. That's on top of the prices I gave.
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