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Products purchased at Apple Store in India cannot be refunded or exchanged

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Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#291

Earlier quoted context omitted.

As status symbols. Many people also abuse return policies to buy expensive cameras, use them to shoot nice pictures on vacation and then sending them back. They can still keep the pictures, so the camera lost its value for them.

They know a lot of places will let you rent right? With bulletproof insurance and the right accessories.

They also know free is cheaper than rent.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#292
post #45

Earlier quoted context omitted.

Aluminium metallurgy strikes back. That's why I am very hesitant to use it for mass manufactured goods. ME misses 1 defect showing few months later, and you get n hundred thousand units recall, or worse, the client asking the money back. For a CM it's a complete devastation. Machining is also very uneconomical unless you can contract high volume machining specialist, but that's impossible for most Only the biggest PC…

Could you elaborate on this? I thought Aluminium is relatively easy to manipulate (and that's why it's used a lot)? Why wouldn't one use injection molding?

Aluminium is hard to manipulate...

Fatigue, and failure modes are unpredictable for a lot of alloys.

Machinability, and masleability is usually going in reverse to strength.

Tempering, and annealing to counter the above add to cycle time, and cost.

Some aluminium alloys cold flow.

Aluminium is generally excellent for corrosion resistance against anything you have in your household, but sometimes it isn't.

You can't weld it.

Few things can stick to it.

It's thermal expansion is much bigger than glass, and steel.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#293
post #278
post #247

Earlier quoted context omitted.

If I were to wager as to the single most common type of fraud of this type, I would guess it is women "buying" a dress with the intent to wear it once and return it. This is also why the terms on rental cars can get very specific.

I don't blame them, it is shocking how much dresses cost. As a man, a well-tailored suit will last me a decade, waistline permitting. Nobody will ever say, 'Uh, you're wearing that suit AGAIN?' The rest of the time a simple blazer and button down shirt will do the job.

I mentioned it because it seems the most socially acceptable and common example of this kind of behavior.

Now that I think of it, the "eat the steak then complain" tactic is probably the most common that's in this ballpark.

Personally, I do judge the people I've seen do this. They are self-centered and all did it for social reasons. If someone did it for a job interview I might understand, but invariably it was to have something they didn't want to pay for.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#294

Apple only wants to use India to sell its stuff, particularly old model goods. It has avoided for longest time to provide Apple service through its own stores. It uses reseller network that is not the same as having own stores and service. Now this is amazing that Apple won't accept returns in India when Apple goods bought via Amazon can be returned in India!

India is a terrible place to run a business, Apple's taking the right approach.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#295
post #226

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No, I am not. I grew up in Mumbai and emigrated to USA. Those were my genuine feelings.

There's whole category of user like this https://old.reddit.com/r/canconfirmiamindian/ That's why I asked but I think you're rage is legit as this is the sad relatiy of society right now.

This subreddit is gold. Thanks for sharing.

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#296
post #31

Apple had a lot of trouble with the Indian market back the early 2010s. They had to pull AppleCare+ out of the country because people were abusing it a lot. [†] Same goes for the country's biggest online retailers, both Amazon and Flipkart also switched to a replacement-only policy in India. "Most analysts agree that many many buyers were abusing the company's refund policy. With many buying latest smartphones, and r…

It's not as bad in US and reason is purely economics of fraud. Very large fraction of US population is paid $30 an hour compared to Indian population which makes scamming not worth the trouble I live in India and I've worked in the US I know Indians just have too much time at their hand, so even schemes which take a lot of your time with little payoff are worth it here. And the reason people don't use their time to a…

It's seems like the list of items to fix is well known and understood; why not simply fix them?

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#297

Earlier quoted context omitted.

And everywhere in EU sellers have to accept a return within 14 days for any online purchases, for any reason. And no, they can't charge a restocking fee. You can only be asked to pay for the postage back. And in general, the responsibility for the goods is always with the seller first, manufacturer second. If your laptop breaks and the seller says "oh the manufacturer declined warranty" then sorry, tough luck, it's t…

In the EU however, you generally are paying for that extra protection in the form of higher prices from retailers. There's no free lunch. The market isn't perfectly efficient, but it's pretty damn efficient. It's not like companies operating in countries where warranty is the law will suddenly say "welp, I guess we'll just have to accept less profit in the EU then, hopefully global consumers don't catch on!" Whether…

Companies absolutely accept and expect different margins in different countries, just look at drug prices. Companies maximize their margins in the markets they participate in.

You are right that it is not a free lunch it’s just a difference in the margin.

You could also argue that two year warranties in the us are priced obscenely (like drugs).

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#298
post #23

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For example here in germany it is mandated by law that you have 2 weeks grace period to get your cash back, no questions asked.

Yes, but in this case 3 months had passed.

No, not for the second macbook, which this is about. But it is also not in germany so, it does not matter anyways :)

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#299
post #131
post #75

Earlier quoted context omitted.

So what's the story behind the return abuse in India?

AppleCare+ covered two incidents of Theft, Loss and accidents. Third party resellers essentially activated an iphone and marked it as lost. Then, after getting a new replacement iPhone from Apple, they would go on and sell it to customers. Nowadays, you can only get AppleCare (not the plus) in India which does not cover theft or accidental damage.

Does that really lead to gain? I would have thought logging the phone as lost with Apple would have disabled it. Presumably not

Re: Products purchased at Apple Store in India cannot be refunded or exchanged

#300

Earlier quoted context omitted.

> In my experience Americans sort of take for granted the breadth and depth of consumer protection you enjoy. As a european, it's amusing to hear you say that as the majority of European countries have far, far more stringent consumer-protection regs than the US, such as mandatory 2 year warranties, distance-selling laws, legal rights to a refund or replacement, and so on. Apple's 90 day warranty is a joke when you c…

> when you can buy the same product, for almost the same price after factoring-in VAT Uh, not at all. Converted to USD and without tax below. Apple products are 11-16% more expensive in Europe iPhone 12: US price $699 - Europe price without VAT $807 iPhone 12 Pro Max: US price $1099 - Europe price without VAT $1256 iPad Air: US price $599 - Europe price without VAT $667 Macbook Air: US price $999 - Europe price witho…

Where are you getting those prices from? If it's the Apple Store, which country's Apple store and original currency values are being used?
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