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Amazon driver quits over AI-powered safety cameras in delivery vehicles

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Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#131
post #83

Many blue collar workers are recorded all day long. In fact, it’d be tough finding a brick-and-mortar store that doesn’t have recording devices all over. Why is this news? Because it’s in a truck? Because it’s using AI?

Because it's Amazon it feeds the "Amazon mistreats its workers" narrative.

Is this narrative false?

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#132
post #41

I don’t think the systems are new or unique. We test drive a Kia last weekend and it was a feature they called “Driver Attention Warning.” I’ve seen this in other brands and cars as well. It looks like these systems use a variety of factors, steering patterns, frequency of vehicle lane assist being activated, cameras evaluating driver, biometrics (heart rate, body temperature etc.), and face monitoring/eye tracking (…

I can't argue that most people want this sort of feature. Even if it's uploading a live camera feed directly to your insurance company, most people would clamor for it if it reduced their monthly bill.

But the thing I wonder is, in 50, or 70 years from now, when someone's car is deactivated because they said the wrong thing online, or or an API was deactivated somewhere, I wonder who future generations will hold responsible. Because it seems like the smart people in the room are completely aware of the systems of oppression they are creating, but are doing nothing to stop it.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#133
post #63

Earlier quoted context omitted.

I don't think it's really about the AI at all. The article mentioned a live feed which the AI activates so that your can be berated by a real-live person. From personal experience, I feel like that's what the quitting is truly about. I have quit a job before over surveillance cameras but that was back in 1980's, long before AI. The work environment there was oppressive, and not just due to the surveillance cameras. T…

> berated Where did it say "berated"?. Outside of the stance "I've already decided I distrust anything Amazon does", what facts do we have that this "live feed" is anything more then a welfare checkin to make sure the driver is OK, or something else non-malicious and sincerely focused on safety? And as I posed in another comment, what incentive does Amazon have for it to be anything other than this, given that if it…

> But I just don't see the cause for outrage over this - as long as the system really is focused on the safety of drivers and other road users.

> The reference to AI in the article makes it sound dystopian, but isn't this potentially better, if it just means that computation is used to detect any issues rather than having humans watching their fellow workers?

> [..] what incentive does Amazon have for it to be anything other than this

What Amazon (and others doing similar stuff) does is create something of a Panopticon [0] to enforce proper behavior:

> Although it is physically impossible for the single guard to observe all the inmates' cells at once, the fact that the inmates cannot know when they are being watched means that they are motivated to act as though they are being watched at all times. Thus, the inmates are effectively compelled to regulate their own behaviour.

> In 1965 the conservative historian Shirley Robin [..] argued that Bentham's pet gadget, the panopticon prison, was a device of such monstrous efficiency that it left no room for humanity.

> Recent Libertarian thinkers began to regard Bentham's entire philosophy as having paved the way for totalitarian states.

In this regard, as with the Panopticon, it doesn't even matter if the camera's work or there's AI involved.

[0] https://en.wikipedia.org/wiki/Panopticon

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#134

Earlier quoted context omitted.

Amazon measures all of the numbers and fires its "less productive" workers. There's a never ending supply of desperately poor people, so they have a constant stream of people to work as fast as physically possible until they burn out. This is baked into their entire philosophy - it applies to warehouse workers, drivers, and software engineers.

"There's a never ending supply of desperately poor people" There is such a thing as government-mandated conditions in most places even in the US (I'm not from the US but I'm not that stupid), and even if not, at a certain point people are better off doing nothing than being so badly abused, and there is always a better option below a certain level of mistreatment. This commentary is just-so narrative, not serious dis…

> There is such a thing as government-mandated conditions in most places even in the US (

Government-mandated conditions are on paper only, are often abused and the boundaries are always stretched out to the breaking point.

> at a certain point people are better off doing nothing than being so badly abused, and there is always a better option below a certain level of mistreatment.

You're underestimating the amount of rampant poverty and unemployment without benefits in the US. You're un

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#135

> "Insider reported in February that Amazon was equipping all delivery vehicles with an AI camera system called Driveri, which is manufactured by a company called Netradyne. > The cameras are always on and scan drivers' body language and the speed of the vehicle, detect if a driver is wearing a seatbelt, and even measure drowsiness. > The system then uses "automated verbal alerts" to tell drivers if a violation has b…

I'm not sure open sourcing entirely solves the problem, that doesn't show how the company has the software configured. I'd suggest that you need rigorous and continuous independent auditing with results published. But where do you get that these days?

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#136

Earlier quoted context omitted.

> They could have calculated that productivity increases due to the nanny cam were worth any blowback from unhappy workers and regulators That makes no sense. Deeply/continually unhappy workers are less productive, especially if they leave. And action from regulators is bad for productivity, especially when laws are enforced via court action/penalties or when new laws imposed. This line of commentary is just-so narra…

Amazon measures all of the numbers and fires its "less productive" workers. There's a never ending supply of desperately poor people, so they have a constant stream of people to work as fast as physically possible until they burn out. This is baked into their entire philosophy - it applies to warehouse workers, drivers, and software engineers.

Yeah, this is a bit narrative-y. You started the argument with the inclination that it's targeting "poor people" but then wrapped it up with the fact that it happens to software engineers too. It makes the line about poor people look like concern trolling.

It sounds like what you don't like is technocracy, which I can agree is harmful at times.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#137

Earlier quoted context omitted.

> At some point of abusing workers, too many workers will quit and/or regulators will intervene. Welcome to America, where the regulators are owned by the corporations and there's a never ending supply of hopelessly poor people desperate for jobs to replace anyone who quits. Your perspective is hopelessly naive.

[Editing this with a re-write, as the first version was snarky, which I don't want to bring to the discussion] Your comment is unproductive as it's largely unfalsifiable ideological rhetoric (with the personal barb "hopelessly naive" thrown in to really poison the discussion). Granted: Corporate influence of government is a real issue; Corporate exploitation and mistreatment of workers is a real issue; But also: Demo…

There's plenty of history in America that the fines and punishments for these things are less than the money made doing them, unfortunately. The math is quite simple for any large corporation.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#138

Maybe it's just that I live in Australia, a country that has very strict road safety laws and practices, which are generally supported by the community, given that our road fatality figures are now very low (in 2019 we had just under 1200 road deaths in a nation of 25.3M people - a low rate by world standards, particularly given how much we drive here). But I just don't see the cause for outrage over this - as long a…

In my country truck drivers used to cause a lot of accidents because they were sleep depriving themselves. Now with technology every truck has a black box and their employers are heavily fined if they don't let their drivers rest enough.

I don't understand the outrage either.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#139

Earlier quoted context omitted.

> ... Australia ... has very strict road safety laws and practices, which are generally supported by the community I think this is it. Australians are okay with just about any kind of big-brother surveillance or nanny-stateism as long as it's sold to them with a good story. Australian roads are on par with other wealthy Western nations (US is an outlier), and Oz has an advantage of not having snow/ice and related haz…

> it's not driven by an aim to reduce harm or protect drivers Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way. It makes for well-functioning health system and a harmonious society. I agree that Australia can be too nanny-statist; that's a separate matter. But it's not true that authorities don't care about reducing harm to people. Governme…

> Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way

(Counter-example) Approximately 70% of Germany's motorways have no speed limit, yet despite that and being very busy, they are still considered the safest roads in Germany.

Full disclosure: I don't support the lack of speed limit, from personal experience when driving in Germany it appears to encourage tailgating and/or generally aggressive driving.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#140
post #11

> "Insider reported in February that Amazon was equipping all delivery vehicles with an AI camera system called Driveri, which is manufactured by a company called Netradyne. > The cameras are always on and scan drivers' body language and the speed of the vehicle, detect if a driver is wearing a seatbelt, and even measure drowsiness. > The system then uses "automated verbal alerts" to tell drivers if a violation has b…

I don't know how it is in the US but I always get the feeling the Amazon driver uses his own van or car to deliver the parcels. Wouldn't even think about having something like this installed in my own car. I don't agree with such a system but if you use Amazon's van/car there is less opportunity to be against it.

I actually didn’t give that any thought until your comment, but now that I think about it, I haven’t seen a single Amazon package being delivered to our section of neighborhood (east coast US) in a privately owned vehicle for maybe a year or more. It used to be fairly common, but I believe I’ve seen only grey-blue Amazon vans for quite some time now.
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