What often happens with these kinds of things is that there's a co-operative or charity that is worker/member owned / tax exempt and stuff, and they have an agreement with a "management company" or license some white label product from a separate, privately owned, for-profit company.
There's not necessarily anything wrong with that, but depending on the relative size and negotiating power of the co-op vs the vendor(s), at some point the co-op ends up being a front for some for-profit entity.