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The absolute worst scenario happened

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Re: The absolute worst scenario happened

#421

Earlier quoted context omitted.

Op says he did provide documentation but they lost it (and hadn't been backing up) after he left

Of course, but that wouldn't stop them from saying otherwise, suing and binding him in prelonged and expensive legal battle, would it?

Lawsuits come with discovery. Discovery is a terrible thing for a plaintiff that lies in the lawsuit.

Re: The absolute worst scenario happened

#424

Earlier quoted context omitted.

I love this with all my heart. You did exactly the right thing at every step.

Funnily enough it made me sick to my stomach. I manage a small company and the idea of being extorted in such a blasé and psychopathic fashion terrifies me to even think about.

I think this is just flamebait. Uses emotionally charged words without any other substance. Both the comment and responses to it (including this one) add nothing to the discussion.

Re: The absolute worst scenario happened

#425
post #88

I actually don't see any issue that isn't simply a matter of money. Everything they list that's an issue seems to revolve around the fact that the employees with domain knowledge for the system have left the company. Reach out to them and hire them on as contractors. If they left under bad terms because the business was a bunch of dicks, expect to pay 10x market rate. If this is truly "fix this or the business is out…

Is there another industry where a few employees with "domain knowledge" can sink a company? Asking because, while, yes, throwing money at the problem might be a solution, I think the obvious bigger issue is how does one allow themselves to get into this situation? Or rather, how does one avoid getting into this situation. Because it seems to me that the software industry of late has become so mired in esoteric layers…

> Or rather, how does one avoid getting into this situation.

IMO, the problem is technical debt. Most likely, in the majority of these cases, the engineers working on the system knew perfectly well that it was a mess, was very difficult to learn how to maintain, and many parts were dangerous to modify. Most likely they told management multiple times that this was a problem and what the consequences of it would be. They would have refused to budget resources for improving it, so everyone either saw the writing on the wall and quit, or gutted it out and learned how to manage the system eventually. Maybe the system limps along for a while longer, but it's only getting worse and the knowledge needed to maintain it more siloed and specialized. Eventually you lose a key person, something breaks that nobody left can figure out, or maybe the whole thing just implodes like the main story here.

To avoid it, you must understand the pattern, hire good technical people, and give them the resources needed to improve the system in an orderly fashion.

Re: The absolute worst scenario happened

#426

Earlier quoted context omitted.

What did their legal letters try to pin on you? Did they try to say you were somehow legally required to help them?

The letters stated that I had a contractual obligation to assist. But I noticed at the top they were stamped 'without prejudice'. I asked my friend what that meant, and he said that technically it's not a legal letter - so I ignored them. For a while, I made it game to light the various communications on fire in interesting ways, but it got boring.

> I had a contractual obligation to assist

Did they have a legal reason to think so?

Re: The absolute worst scenario happened

#427

Earlier quoted context omitted.

There are certain things that you can outright be fired for - such as stealing, I believe. I think that showing up drunk for work might also be one of them?

AFAIK showing up drunk isn't enough but if you fuck up (I think that's the legal term) and say you drop the production DB while drunk that you can be fired immediately.

IANAL: In the US, doing something destructive [at work] while intoxicated can be "gross negligence", which is criminal if I remember correctly. Example... you show up to work drunk, get in a forklift, and drive through a wall causing damage.

Re: The absolute worst scenario happened

#428

Earlier quoted context omitted.

Agreed - my statement is in regards to "simple solutions".

That was my point. The simplest solutions are sometimes the most effective, as well. Incentivizing brain power to remain the country via pay increases seems like the most basic approach one can take, considering the GP was talking about Romanian studios complaining they can't find/hold talent and they are competing with the rest of the EU.

The simplest solutions are the most effective, until you realise it isn't at all simple to match the 200-500% pay increase they're emigrating for.

Re: The absolute worst scenario happened

#429

Earlier quoted context omitted.

My apologies, I edited my comment as you were typing I think. I added some more.

IMO your edit didn't help and you're not getting a lot of sympathy. The point wasn't that the employee is psychopathic as you say, but that management was incompetent by not ensuring a transfer of knowledge and validating before the employee left. You as the buinsess owner should plan for people to not be available and no one person can derail a $10M contract. This is also called the "bus factor". https://en.wikipedi…

Also yelling at someone who is the only person who can solve your problem is not a good negotiating strategy, especially when it reminds them of why they left.

Walking away from a toxic situation is not "psychopathic." It's common sense and if we all did it more then the psychopaths who expect us to stick around through it all would finally learn how to treat other people with respect. It's a job, not a marriage.

Re: The absolute worst scenario happened

#430
post #88

I actually don't see any issue that isn't simply a matter of money. Everything they list that's an issue seems to revolve around the fact that the employees with domain knowledge for the system have left the company. Reach out to them and hire them on as contractors. If they left under bad terms because the business was a bunch of dicks, expect to pay 10x market rate. If this is truly "fix this or the business is out…

Is there another industry where a few employees with "domain knowledge" can sink a company? Asking because, while, yes, throwing money at the problem might be a solution, I think the obvious bigger issue is how does one allow themselves to get into this situation? Or rather, how does one avoid getting into this situation. Because it seems to me that the software industry of late has become so mired in esoteric layers…

There are a LOT of industries with this problem. Specialist stuff like military shipbuilding is an example, but also things like precision ball bearings. Knowledge gets lost all the time and old timers have to be brought back in after the fact. Or the technology is just lost and a replacement has to be reinvented (famously, the production of tamper material for the US thermonuclear nuclear weapons).
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