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Ask HN: How to build empathy?

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141–150 of 174 posts

Re: Ask HN: How to build empathy?

#141
Well, I hesitate to insert a very contrary opinion into an empathy-fest, but here it is. And I have to unashamedly say it especially is aimed at people who want to be something more than they are, or aren't satisfied with life simply as it is.

Sometimes, having too much empathy means that you tolerate stupidity, low performance, laziness, and hold yourself back from your potential.

We all take certain cues from our surroundings, and those who surround us. And it's inevitable that if you're in a mediocre environment, some of that rubs off on you over time. E.g. people who are dragging you down in terms of performance, ideas, not being "on it" and not at the top of their game, if they ever were. You start forgetting that you're better than this.

Given enough explanation, anything becomes reasonable. Being too empathetic to people sometimes means that you have to put up with excuses of all the bullshit that goes on in average people's lives, and how poorly people manage their own thoughts, affairs, and actions. Your coworker is dealing with relationship issues, can't deal with stress, unable to think clearly, blah blah blah.

Most of us want, at some level, to see what's on the next level, get a taste of being a rock star, a CEO, something special? Not just to be an empathetic person who understands why everyone has issues and has to put up with it?

Sometimes, not having empathy is necessary to make others perform, do what they don't want to do, and achieve beyond the every day. Work is about doing things you don't want to do. If everything is empathetic, why even bother doing things you don't want to do?

Now, the clever amongst us will learn how to use empathy as a tool to get people to feel you relate to them, and motivate them to do their shit. Or otherwise, at least recognize that you're not surrounded by geniuses, and change your surroundings to where you're challenged and maybe the one underperforming. Of course, your ability to use these factors/skills depends on whether you're stuck with a group of colleagues or have freedom to move around (i.e. how much you can burn bridges/create new ones or are stuck with people).

But overall, use some amount of caution with empathy. It's liberal and polite to be empathetic. But too much empathy and you can sometimes be dragged into a pit of mediocrity yourself.

Re: Ask HN: How to build empathy?

#142
post #74

Earlier quoted context omitted.

wants are wants because we imagine having the want fulfilled will ___________. what's your take on the blank?

Release dopamine. That’s not a need any more than buying a nice car is a need. It’s a want, and there is a difference. Needs are things required to survive; not buying a nice car will not kill you or anything like it.

psychologically i’m not convinced the wetware differentiates them. dopamine is a mechanism for motivating behavior, to increase survival outcomes. when it comes to empathy (understanding others) this is what’s key. status symbols are socially real and the social realm is just as much a threat as anything else in the environment. more, maybe!

Re: Ask HN: How to build empathy?

#144
post #142

Earlier quoted context omitted.

Release dopamine. That’s not a need any more than buying a nice car is a need. It’s a want, and there is a difference. Needs are things required to survive; not buying a nice car will not kill you or anything like it.

psychologically i’m not convinced the wetware differentiates them. dopamine is a mechanism for motivating behavior, to increase survival outcomes. when it comes to empathy (understanding others) this is what’s key. status symbols are socially real and the social realm is just as much a threat as anything else in the environment. more, maybe!

Yes, and that’s part of the problem. The distinction happens in the psyche — do you need to burglarize that car, or do you want to? Do you need to make moves on that attractive coworker (which would constitute harassment), or do you want to? The instinct does not know, the prefrontal cortex does. We can’t allow ourselves to empathize with anything that just pays attention to the raw impulses, because that will send us back to the jungle.

Re: Ask HN: How to build empathy?

#145
post #116
post #110

What helped me was to start with the assumption that the other person is just as intelligent as myself. The worst is when you start making suggestions after listening to two sentences. If you assume that the other person is as intelligent as you are, then something you came up with after two minutes of listening is not useful -- they have probably considered this already. It's different from your job, because at work…

I like this advice, but the question for me becomes how do you assume every person is as intelligent? No, I don't think I'm exceptional or smarter than everyone...but 15 seconds of scrolling through social media, watching daytime news, or even driving around makes it hard to assume there aren't a ton of idiots out there. So my default has kinda degraded to 'everyone is an idiot until proven otherwise', which is somet…

People aren't idiots just because they sometimes do stupid things. Perfectly intelligent people frequently drive recklessly or post incendiary bullshit on hacker news. I don't think anyone is flawless, so I try not to judge people for a few flaws in their personality.

Re: Ask HN: How to build empathy?

#146
There's always the Dale Carnegie stuff eg.

>You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you. (https://images.kw.com/docs/2/1/2/212345/1285134779158_htwfai... p65 pdf)

Dare say it's easier to read a self help book than execute on it. Maybe bear in mind that research show people skills are about the biggest differentiator in earning more and happiness. I'm not that great at it myself though.

Re: Ask HN: How to build empathy?

#147
I think the most important part in developing empathy is adopting another person's perspective. By this, I mean not only "stepping into their shoes" (while keeping your own mindset) but actually _thinking_ as they do. This is very hard. It helps to be generous - ie, to assume the best about the person and that they are acting with the best intentions.

But the best way to "get it" is to experience it personally. You can't really understand how a Trump supporter, a "nice guy", a single mother of 3 kids or an addict think unless you've actually been one. I find that that kind of personal experience goes a long way towards developing compassion to your fellow man.

Re: Ask HN: How to build empathy?

#148

There's lots of specific advice posted already, much of which is good. I want to emphasize the seed crystal that ties it all together: try to put yourself in the shoes of the person you're talking to. That's it. When talking to someone, constantly try to envision what it feels like to be them, to have the point of view(s) that they have, and what is driving them. Not just once or twice, but continuously, throughout t…

Slightly off topic but I did some acting classes where that was the method taught - try to put yourself in their shoes, think their thoughts. It was surprising how much the teacher could actually pick up on what you were thinking. Humans have pretty sophisticated abilities there.

Re: Ask HN: How to build empathy?

#149

Earlier quoted context omitted.

I often think that if I had one supernatural wish to make, I’d like to inhabit the inner-life and sensations of someone else. See, feel, hear, think, intuit, and fear like they do. Not as an observer, but as a first-hand experience. Whether that person is dumb, hyper-intelligent, manic, depressed, or autistic. As I mature I’m starting to appreciate how very different our inner-experiences can be. Even for something a…

Experimenting with different doses of psychedelics can give some insight into differing states possible in your own mind, which may be somewhat of a proxy representation.

Along the same lines, observing how different people react to different psychoactive substances (and talking to them about what they experience) also gives quite valuable insight into the diverse inner lives of people, imo.

I also believe that that might be one of the main reasons of alcohol having established itself as the 'drug of choice' in society, even though there would have been a number of alternatives. Alcohol works great as a social lubricant because in moderate doses, it puts most people in very similar internal states, thus narrowing the gap between their internal worlds and making it easier to relate to others.

With cannabis for example, even at low doses the drug affects people quite differently and makes it more complicated to model other people's inside world.

Re: Ask HN: How to build empathy?

#150

Earlier quoted context omitted.

Well I cannot say whether or not it is true, but it certainly is for me. There is a lot of point to "being heard". Here is a short essay on giving advice that you may find interesting: https://tinybuddha.com/blog/10-tips-advise-wisely-how-to-giv... Here is a section from that page: ---- 2. Give them a rant window. Oftentimes when people ask for advice, what they really want is to rehash something they can’t get off t…

I remember from Chris Voss Masterclass about Negotiation (which I unfortunately did not really finish), that he simply repeated what the other person said, with a questioning tone. Like if they say "I feel tired", he would say "you feel tired?" and so on. And I think he would sometimes interpret what the other person said to frame their personality for them (I think he called that "labelling"). Like say some terroris…

Voss' "radical empathy" is not faking emotions. It's a communication technique.

Choose to drop your preconceptions. Hear what the other person is really saying. Increase likelihood of a successful negotiation.

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