I'm sure many people here have experienced frustration helping older relatives or friends use computers. Recently though, I realized, that computers are just way too hard to use. In our pursuit to avoid cryptic black screens with command prompts, a user must now understand that their computer has Windows with all of its menus and functions, a browser window with all of its menus and functions, running a webapp, with…
> Well there's usually an icon that looks like this, and sometimes it will bring up the android share menu, but sometimes it opens up something that only shows you contact in that app, and having someone on facebook is not the same as on whatsapp.
> And oh look, apparently whatsapp and/or facebook has a bug where you select to share the video and you end up at the whatsapp contact screen but selecting a contact loses the video.
> Well I guess you can go into your gallery and share from there. That seems to work. But not every app is going to expose its images in your gallery.
And it became clear that even the simple devices aren't.