The video was badly prepared. He was talking about datacentre names as if the audience are his own employees and are fully aware of the different buildings. He could at least have some graphics.
OVH CEO Octave Klaba apologizes and provides updates about SBG2
11–20 of 38 posts
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#12I'm glad they compartment their data centers. Having one data center for everything would be a big fail. I say this because you would be surprised at how many cloud services centralize everything in one spot.
a 'cloud' provider should have, at the very least, multiple redundant datacenters in one availability zone.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#13Earlier quoted context omitted.
As a customer I understood the video perfectly. Those names appear on every invoice and during every order
And probably you as a customer are a main target of such video, but the fire was such a high-profile case (I think) that this should be more understandable for general audience. edit: not sure why I got downvoted (and I don't really care that much), I just think that communication from CEO of big company after such event should be clear for everyone, not only for those directly affected.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#14Earlier quoted context omitted.
As a customer I understood the video perfectly. Those names appear on every invoice and during every order
And probably you as a customer are a main target of such video, but the fire was such a high-profile case (I think) that this should be more understandable for general audience. edit: not sure why I got downvoted (and I don't really care that much), I just think that communication from CEO of big company after such event should be clear for everyone, not only for those directly affected.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#15The worst thing, in my opinion, is that there has been no communication from OVH directly to their customers. I am impacted and I have not received a single e-mail about the situation even now.
In this case nothing apart from the banner on the dashboard.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#16Earlier quoted context omitted.
As a customer I understood the video perfectly. Those names appear on every invoice and during every order
And probably you as a customer are a main target of such video, but the fire was such a high-profile case (I think) that this should be more understandable for general audience. edit: not sure why I got downvoted (and I don't really care that much), I just think that communication from CEO of big company after such event should be clear for everyone, not only for those directly affected.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#17The video was badly prepared. He was talking about datacentre names as if the audience are his own employees and are fully aware of the different buildings. He could at least have some graphics.
A nice presentation would have been great, but if there is a choice, I'd rather have the CEO work on the problem than polish his presentation.
Edit: He also named some people. I don't know who they are, I can only guess they are employees, and while I don't really care personally, I think it is tasteful to name them since they did the right thing by intervening quickly and not being reckless.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#18I'm glad they compartment their data centers. Having one data center for everything would be a big fail. I say this because you would be surprised at how many cloud services centralize everything in one spot.
They shouldn't advertise as 'cloud' then. I know it's a marketing buzzword and no guarantee for redundancy or anything, but still. a 'cloud' provider should have, at the very least, multiple redundant datacenters in one availability zone.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#19I'm glad they compartment their data centers. Having one data center for everything would be a big fail. I say this because you would be surprised at how many cloud services centralize everything in one spot.
They shouldn't advertise as 'cloud' then. I know it's a marketing buzzword and no guarantee for redundancy or anything, but still. a 'cloud' provider should have, at the very least, multiple redundant datacenters in one availability zone.
Re: OVH CEO Octave Klaba apologizes and provides updates about SBG2
#20The worst thing, in my opinion, is that there has been no communication from OVH directly to their customers. I am impacted and I have not received a single e-mail about the situation even now.