Earlier quoted context omitted.
Efficiency. Chat and shop. It’s a twofer. And if you like interaction but not having to get to close, it’s great.
But it's not efficient, is it? These people could be doing something more productive with their time than staffing a checkout in order to make small talk.
Shops return to rural Sweden but are now staff-free
121–130 of 428 posts
Re: Shops return to rural Sweden but are now staff-free
#122Earlier quoted context omitted.
Then you're excluded, simple as that. We're rapidly approching the point where you're: a) Expected to have, engage with and be active on a smartphone b) Be accessible via the mobile network (have an active phone number that can get SMS) c) Be "always online", frequently checking the bank in 'real time' to verify transactions, account balance etc d) Have battery life on your device. It's no good if you have just 5% an…
Just want to point out that the same people who say "sorry if you don't have a phone you can't shop" are probably the same who claim requiring ID to vote is "voter disenfranchisement" and that disabled people should have special exceptions made for them. The claim "sorry you don't have a smart phone you can't buy food / clothes" has implications for people (children, the elderly, the disabled, the poor). Just replace…
Re: Shops return to rural Sweden but are now staff-free
#123I used to work at a major multi-billion dollar retailer. One of the biggest complaints from customers was waiting at the check out line, especially for small, quick orders. This is the future of grocery stores, like it or not. Employees are expensive and make mistakes, whereas machines are cheap, don't take breaks, and work pretty reliably once you set them up correctly.
machines implement stupid broken ux patterns which make shopping hell. on edit: evidently people would like their supermarket checkout experience to be as pleasing as the typical online shopping experience, thus a quick downvote.
Re: Shops return to rural Sweden but are now staff-free
#124I used to work at a major multi-billion dollar retailer. One of the biggest complaints from customers was waiting at the check out line, especially for small, quick orders. This is the future of grocery stores, like it or not. Employees are expensive and make mistakes, whereas machines are cheap, don't take breaks, and work pretty reliably once you set them up correctly.
machines implement stupid broken ux patterns which make shopping hell. on edit: evidently people would like their supermarket checkout experience to be as pleasing as the typical online shopping experience, thus a quick downvote.
Re: Shops return to rural Sweden but are now staff-free
#125Earlier quoted context omitted.
Not quite. They have your ID and banking information when you enter. You open the doors using the company's app, which works in conjunction with BankID, a secure national identification app operated by Sweden's banks.
Of course they have a way to identify you and prevent you from signing up again under another name. How else are they going to block you? But just because they have your BankID it doesn't mean that they have your account balance or other banking data, if that's what you're referring to.
Re: Shops return to rural Sweden but are now staff-free
#126I believe Sweden has pretty good policing, and the Swedes are just about as honest as you could ever expect a nation to be, but if this was in "rural" Denmark and someone decided to raid the store, there would be very little stopping them. Police is in many cases at least 30 minutes away, if not more, and have no resources to investigate the theft of 10L of milk. In many cases the staff is a store is just as much pre…
Re: Shops return to rural Sweden but are now staff-free
#127So this is basically run on a trust basis, right? And if you steal, you will eventually get caught on video and be blocked from entering the store? I can imagine this working well in small villages. You'll get a few thieves and vandals, but eventually you can weed them out. Pretty genius.
Do you not have road-side produce honesty stands where you live? It's no different to that.
Re: Shops return to rural Sweden but are now staff-free
#128Ok but what if I wanted to shop without a smartphone, or don't own one? Don't get me wrong this is great for the current situation but like all things it doesn't only have good things about it.
Re: Shops return to rural Sweden but are now staff-free
#129Earlier quoted context omitted.
> Expected to have, engage with and be active on a smartphone And not just any smartphone: a smartphone controlled by Apple or Google. Further cementing their influence over society.
Would it have been any better if Nokia and Blackberry had dominated the market?
Re: Shops return to rural Sweden but are now staff-free
#130Ok but what if I wanted to shop without a smartphone, or don't own one? Don't get me wrong this is great for the current situation but like all things it doesn't only have good things about it.
Thankfully the Swedes are not as luddites as the Germans and adopt more easily solutions that make their lives easier In fact I wouldn't be surprised if these stores were cashless, in several Scandinavian countries shop attendants handling change manually are already on their way out
Germans are not luddites, they are careful with privacy. They have more than one reason to be careful with it [0, 1]. There's a tradeoff between "personal convenience" and "civil liberties" like privacy.