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Shops return to rural Sweden but are now staff-free

bbc.co.uk

101–110 of 428 posts

Re: Shops return to rural Sweden but are now staff-free

#101

Earlier quoted context omitted.

My favorite supermarket has regular and 'quick' checkouts. I enjoy the interaction with the employees.

Do the employees enjoy the interaction with you, I wonder?

If they are not, they are pretty good at faking it.

And some are greeting me outside of the store. They have no obligation to do so.

Re: Shops return to rural Sweden but are now staff-free

#102
post #43

Earlier quoted context omitted.

That’s assuming that efficiency is the only thing we should care about in society.

Efficiency is the reason we can have this conversation instead of standing out in a field, manually trying to coax a living out of the unforgiving soil every day. Efficiency isn't the goal, but it's one of the best tools we have for improving what a human life can be - like for example giving us enough leisure time to be able to read, have hobbies, do art or spend more time with loved ones.

>like for example giving us enough leisure time to be able to read, have hobbies, do art or spend more time with loved ones.

You say that like it is a universally accepted truth, yet the American worker allegedly takes less vacation time than a medieval peasant[0]. Going even further back, prior to agriculture we likely had even more "free" time[1].

Efficiency is a goal is nice, but the modern work day does not strive for efficiency.

[0]: https://www.businessinsider.com/american-worker-less-vacatio...

[1]: https://www.earth.com/news/farmers-less-free-time-hunter-gat...

Re: Shops return to rural Sweden but are now staff-free

#103
post #2

Ok but what if I wanted to shop without a smartphone, or don't own one? Don't get me wrong this is great for the current situation but like all things it doesn't only have good things about it.

Then you're excluded, simple as that. We're rapidly approching the point where you're: a) Expected to have, engage with and be active on a smartphone b) Be accessible via the mobile network (have an active phone number that can get SMS) c) Be "always online", frequently checking the bank in 'real time' to verify transactions, account balance etc d) Have battery life on your device. It's no good if you have just 5% an…

> Expected to have, engage with and be active on a smartphone

And not just any smartphone: a smartphone controlled by Apple or Google. Further cementing their influence over society.

Re: Shops return to rural Sweden but are now staff-free

#106
post #60

So this is basically run on a trust basis, right? And if you steal, you will eventually get caught on video and be blocked from entering the store? I can imagine this working well in small villages. You'll get a few thieves and vandals, but eventually you can weed them out. Pretty genius.

> So this is basically run on a trust basis, right? No, from the OP: > works in conjunction with BankID, a secure national identification app operated by Sweden's banks You are identified, so it should be easy to see on camera who steals and then they can send the cops on you. My worry is more about tourists[1]. As someone who has travelled extensively in rural Europe I would not appreciate a growing network of store…

Thats a really good point regarding EU citizens having access to this service. Swedish services are thoroughly tied to the bankid/personnal number. There is a EU regulation [1] somewhat related to this that prevent sellers from discriminating the availability of goods based on your place of residence.

I wonder if this regulation applies to these shops.

A couple of paragraphs are particularly interesting, #18 and #19:

(18) [...] traders should not, through the use of technological measures or otherwise, prevent customers from having full and equal access to online interfaces, including in the form of mobile applications, based on their nationality, place of residence or place of establishment. [...]

(19) In order to ensure the equal treatment of customers and to avoid discrimination, as required by this Regulation, traders should not design their online interface, or apply technological means, in a way that would, in practice, not allow customers from other Member States to easily complete their orders.

[1] https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=15422088...

Re: Shops return to rural Sweden but are now staff-free

#107

Earlier quoted context omitted.

My favorite supermarket has regular and 'quick' checkouts. I enjoy the interaction with the employees.

> I enjoy the interaction with the employees. If you want to pay for someone to be social with you why not do that separately to shopping? Seems funny to try to mix the two.

It's not only that, it's the fact that the stores have externalised the checkout process to customers themselves.

I could never understood why should I, as a client, do the work that someone else can do for me (and more reliably, of course)? It's win-win, I'm not stressed at doing something wrong, I can do something else while my products are checked out and that person doing the product checkout also has a job.

But because it sounds tech-y and more automatic-y lots of tech-literate people fall for all of this, I don't see what's more automatic in me doing the same work that another person used to do.

Re: Shops return to rural Sweden but are now staff-free

#108

I believe Sweden has pretty good policing, and the Swedes are just about as honest as you could ever expect a nation to be, but if this was in "rural" Denmark and someone decided to raid the store, there would be very little stopping them. Police is in many cases at least 30 minutes away, if not more, and have no resources to investigate the theft of 10L of milk. In many cases the staff is a store is just as much pre…

People in rural towns are also as honest as they come, but even so I'd expect trouble by youngsters. But maybe the cameras are enough of a deterrent. I could also see a solution where you need to identify yourself in order to be let in through the doors. If you have been spotted letting someone else in who proceeds to steal or vandalize, that person could be held accountable.

> I could also see a solution where you need to identify yourself in order to be let in through the doors.

The article explains that it requires BankID authentication and a pre-registered banking card to enter.

Re: Shops return to rural Sweden but are now staff-free

#109

I believe Sweden has pretty good policing, and the Swedes are just about as honest as you could ever expect a nation to be, but if this was in "rural" Denmark and someone decided to raid the store, there would be very little stopping them. Police is in many cases at least 30 minutes away, if not more, and have no resources to investigate the theft of 10L of milk. In many cases the staff is a store is just as much pre…

People in rural towns are also as honest as they come, but even so I'd expect trouble by youngsters. But maybe the cameras are enough of a deterrent. I could also see a solution where you need to identify yourself in order to be let in through the doors. If you have been spotted letting someone else in who proceeds to steal or vandalize, that person could be held accountable.

I was thinking that, something like what Amazon has done, where you need to ID with the app on your phone, but with no security, you can just jump whatever is blocking your entry.

The stores can't be to secure, people need to be able to exit safely.

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