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Killing TurboTax

kunle.app

41–50 of 692 posts

Re: Killing TurboTax

#41

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

Read this ProPublica story on how TurboTax has lobbied for 20 years to prevent people from filing for free easily: https://www.propublica.org/article/inside-turbotax-20-year-f...

Re: Killing TurboTax

#43
post #7
post #2

I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…

TurboTax works great, until things get a little too complicated, and it quickly becomes terrible. What is needed is a strongly typed DSL where you can copy and paste your entire tax return as a single text document/spreadsheet.

TurboTax is so full of dark patterns to get you upsold into needless add-ons, I don't think you can say it really "works great".

It's intentionally obtuse and confusing for something that should be simple and straightforward for 80% of the population.

Re: Killing TurboTax

#44

Earlier quoted context omitted.

The issue is that they are so slick that you don't even notice the dark patterns that funnel you into needlessly spending money.

I buy the standalone version every year. I am not sure what dark patterns are in that version that you are talking about.

You don't notice the dark patterns because they are dark. Are you sure you haven't paid TurboTax for an upsell when they have a free or cheaper alternative they never mention?

Re: Killing TurboTax

#45
post #14

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

Filing taxes should be much simpler and free for everyone, but they lobby the government to prevent that, among other things. Quick Google search result: https://www.propublica.org/article/inside-turbotax-20-year-f... .

For one, I don't blame a company for lobbying for their interests. Lobbying is protected by the first amendment. Congress has sole authority to author and vote on legislation at the pleasure of the electorate. The fact that TT (and H&R Block) have impressed upon reps that they will participate in Free File, it mitigates their need to make a government-sponsored program. Which isn't just barricaded by simply force of will, but rather that the IRS would actually have to do it which means likely means a giant appropriation of funds and the risk of them screwing it up.

Re: Killing TurboTax

#46
post #3

I started building my own open source US tax engine, but then found https://github.com/ustaxes/UsTaxes here on HN ( https://news.ycombinator.com/item?id=26138446 ) and decided to throw my efforts with them instead. Check it out!

I was just thinking that an open-source tax engine is the way to go in the future. I would like to see it maintained by the USGOV.

Is it possible to FOIA the IRS tax-computation code itself?

Re: Killing TurboTax

#47
post #6

Or the IRS could file our taxes for us for free.

This is the solution. We can already do this. A pilot program was run. The problem is that the anti tax wing of the Republican party and Turbotax are actively opposed.

Instead of developing software, we should be writing our representatives.

Re: Killing TurboTax

#48
post #29

This has already been done successfully in Canada. A small team from Vancouver built a pay-what-you-want web-based tax-filing system from scratch. It's called SimpleTax and it's already a major competitor to the Canadian version of TurboTax. In fact, it was so successful that it was recently acquired by Canadian investment group WealthSimple.

Unfortunately, the "we promise not to sell your personal data" disappeared from the privacy policy during the acquisition, so we know why they remain donationware post-acquisition.

https://www.cbc.ca/radio/costofliving/the-canadian-tech-comp...

Re: Killing TurboTax

#49
post #6

Or the IRS could file our taxes for us for free.

Turbotax et al. lobby heavily to prevent this. Given that much of the relevant information--W2s, 1099s, etc., are already reported, you'd think that this would be easier for a very large percentage of taxpayers. But it would effectively kill TurboTax's business.

And that would be a good thing

Re: Killing TurboTax

#50
post #40
post #6

Or the IRS could file our taxes for us for free.

I don't know where this idea came from (I've seen it on reddit a LOT), but it's the same here in Switzerland: you do it yourself because the tax department has no idea how much you made precisely, what you can deduce from it (expenses you had to do in order to acquire your income), etc. It just makes more sense to have everyone manage their own taxes.

The government automatically doing it doesn't preclude from letting taxpayers be able to amend it. The vast majority of people have simple tax returns, and all that information is already electronically flying around with unique identifiers (social security number).

It's trivial for government to be able to automatically produce a tax return that's basically almost all done for everyone.

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