What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?
Killing TurboTax
11–20 of 692 posts
Re: Killing TurboTax
#12I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…
Re: Killing TurboTax
#13I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…
Besides understanding my taxes (and taxes in general) better, I almost enjoy the process using Turbo Tax.
If there is a better Turbo Tax product out there, it would have to be very compelling to get me to switch. Besides familiarity with Turbo Tax, it pulls in last years data and saves me the more tedious steps.
Like you though I feel like I am locked in at this point.
Re: Killing TurboTax
#14What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?
Re: Killing TurboTax
#15Re: Killing TurboTax
#16What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?
https://www.propublica.org/article/inside-turbotax-20-year-f...
Re: Killing TurboTax
#17What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?
You're paying for a service that should be provided for free by the IRS, as happens in many other developed countries. It's unnecessary financial drag on the economy.
But Turbotax is free for 1040EZ filers. It's only in an instance where you would otherwise just hire a tax accountant that they charge you. In terms of SAAS pricing, it comes out to like $15/month annualized. It's a bargain IMO.
Re: Killing TurboTax
#18I started building my own open source US tax engine, but then found https://github.com/ustaxes/UsTaxes here on HN ( https://news.ycombinator.com/item?id=26138446 ) and decided to throw my efforts with them instead. Check it out!
Re: Killing TurboTax
#19I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…
The issue is that they are so slick that you don't even notice the dark patterns that funnel you into needlessly spending money.
Re: Killing TurboTax
#20I'm not sure I understand how monopolies acquiring their competitors early on in order to be able to maintain their monopoly price works in practice. Wouldn't the eager gaze of startup founders looking to strike their first big score turn like the Eye of Sauron on any such industry? And all the monopoly profits that the monopolist stands to extract would in the medium run hit an equilibrium of zero when balanced agai…
A monopolized industry is also intentionally difficult to enter. It’s not just about buying existing competitors it’s about also making it as hard as possible to enter.
So even when some startup manages to get funding and deploy a viable product, they’re immediately on the radar for acquisition for monopolists if they weren’t before going to production.
TurboTax has also lobbied to affect US law in their favor. They’re a scumbag organization who makes an excellent product.