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Killing TurboTax

kunle.app

11–20 of 692 posts

Re: Killing TurboTax

#11

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

The big deal is that all the functionality of TurboTax could/should be available for free (as is done - in some form - in other countries).

Re: Killing TurboTax

#12
post #2

I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…

The issue is that they are so slick that you don't even notice the dark patterns that funnel you into needlessly spending money.

Re: Killing TurboTax

#13
post #2

I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…

Before Turbo Tax I sheepishly headed down to H&R Block and got reamed.

Besides understanding my taxes (and taxes in general) better, I almost enjoy the process using Turbo Tax.

If there is a better Turbo Tax product out there, it would have to be very compelling to get me to switch. Besides familiarity with Turbo Tax, it pulls in last years data and saves me the more tedious steps.

Like you though I feel like I am locked in at this point.

Re: Killing TurboTax

#14

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

Filing taxes should be much simpler and free for everyone, but they lobby the government to prevent that, among other things. Quick Google search result: https://www.propublica.org/article/inside-turbotax-20-year-f....

Re: Killing TurboTax

#16

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

Because the IRS should do it for you, for free, but doesn't because TurboTax uses the money you pay them to sponsor legislation to prevent the IRS from doing that:

https://www.propublica.org/article/inside-turbotax-20-year-f...

Re: Killing TurboTax

#17

What exactly does everyone have against Turbotax? I use it every year and I love it. Sure I could save a hundred bucks and spend hours filling out IRS worksheets, but I don't want to. They have excellent UX, and serve as a reliable secure cloud repository for all of my financial information. What's the big deal?

You're paying for a service that should be provided for free by the IRS, as happens in many other developed countries. It's unnecessary financial drag on the economy.

>You're paying for a service that should be provided for free by the IRS, as happens in many other developed countries.

But Turbotax is free for 1040EZ filers. It's only in an instance where you would otherwise just hire a tax accountant that they charge you. In terms of SAAS pricing, it comes out to like $15/month annualized. It's a bargain IMO.

Re: Killing TurboTax

#18
post #3

I started building my own open source US tax engine, but then found https://github.com/ustaxes/UsTaxes here on HN ( https://news.ycombinator.com/item?id=26138446 ) and decided to throw my efforts with them instead. Check it out!

I was just thinking that an open-source tax engine is the way to go in the future. I would like to see it maintained by the USGOV.

Re: Killing TurboTax

#19
post #2

I gotta say I have a love-hate thing with Turbotax. I hate the company and its influence peddling, lobbying, and near monopoly status, but Turbotax itself is a very well designed product with a great intuitive experience that has done a great job filing taxes. So it's a rare case of a sleazy state-sanctioned (via refusal to simplify the tax code) monopoly with a decent product. Usually such monopolies have complete s…

The issue is that they are so slick that you don't even notice the dark patterns that funnel you into needlessly spending money.

I buy the standalone version every year. I am not sure what dark patterns are in that version that you are talking about.

Re: Killing TurboTax

#20
post #4

I'm not sure I understand how monopolies acquiring their competitors early on in order to be able to maintain their monopoly price works in practice. Wouldn't the eager gaze of startup founders looking to strike their first big score turn like the Eye of Sauron on any such industry? And all the monopoly profits that the monopolist stands to extract would in the medium run hit an equilibrium of zero when balanced agai…

How would an eager startup person get funded to build something that competes with TurboTax? How will you bring novel value to the industry at this point?

A monopolized industry is also intentionally difficult to enter. It’s not just about buying existing competitors it’s about also making it as hard as possible to enter.

So even when some startup manages to get funding and deploy a viable product, they’re immediately on the radar for acquisition for monopolists if they weren’t before going to production.

TurboTax has also lobbied to affect US law in their favor. They’re a scumbag organization who makes an excellent product.

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