Google Cloud vs. AWS Onboarding Comparison • Hacker News Board

Re: Google Cloud vs. AWS Onboarding Comparison

#211

Post by milesward » Wed, Feb 24, 2021, 9:34 PM UTC

Axsuul wrote: post #195

cyral wrote: post #79

Earlier quoted context omitted.

I've had the same experience with GCP account reps. They always go missing and someone new emails us about how they are taking over 6 months later. Every call we have had with them has not resulted in anything meaningful. Our biggest issue is how their "highly available" Cloud SQL goes down every couple months for maintenance, not how we can use BigQuery.

Same here. I have sent my GCP rep 5-10 follow up emails by now and still no response. It really feels like I have no one to talk to over there and I'm spending thousands per month.

Hit me, more than happy to make fun of the salient GCP rep for you in a way they really won't like :)

Re: Google Cloud vs. AWS Onboarding Comparison

#212

Post by nautilus12 » Wed, Feb 24, 2021, 9:36 PM UTC

wegs wrote: post #189

nautilus12 wrote: post #41

Earlier quoted context omitted.

I'd say your experience isn't unique to google. I think at some point we are going to hit a place where people realize the convenience of the cloud doesn't outweigh the additional cost of having a mostly predatory business partner.

I haven't found AWS to be predatory. Or Azure for that matter. GCE also isn't so much predatory as incompetent and apathetic. If a Google failure wipes out your startup, you're a statistic and it's okay.

Part of the beauty of it is that you don't realize it's happening. You just use more, and more, and more of their services...

Re: Google Cloud vs. AWS Onboarding Comparison

#213

Post by milesward » Wed, Feb 24, 2021, 9:38 PM UTC

ransom1538 wrote: post #123

smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

"I even made them a schematic of our architecture on GCP at their request." >> Hahah. They did that to me too. I doubt they even looked at it. It was a fun homework assignment though. "Once I provided that to them I was met with radio silence." >> Hahaha. Same here. "which will inevitably devolve into the discussion of how can I use BigQuery" >> This is a trap. Once you are on BQ there is no sane way off.

As the guy who designed the architecture diagramming system, mostly to help folks keep straight what they're trying to help folks build, I hate that it's being used as a qualification/filter/etc. Sorry yo.

Re: Google Cloud vs. AWS Onboarding Comparison

#214

Post by f430 » Wed, Feb 24, 2021, 9:44 PM UTC

This has been my experience so far:

Scenario: Run some expensive resources by mistake during learning period

AWS: Awww shucks, we'll refund you today.

GCP: Sorry no refunds.

Re: Google Cloud vs. AWS Onboarding Comparison

#215

Post by wegs » Wed, Feb 24, 2021, 9:44 PM UTC

nautilus12 wrote: post #212

wegs wrote: post #189

Earlier quoted context omitted.

I haven't found AWS to be predatory. Or Azure for that matter. GCE also isn't so much predatory as incompetent and apathetic. If a Google failure wipes out your startup, you're a statistic and it's okay.

Part of the beauty of it is that you don't realize it's happening. You just use more, and more, and more of their services...

No, I don't, and I advise other people not to. The baseline dozen-or-so services are awesome (EC2, RDS, S3, etc.).

The massive number of newer services are propriety, often buggy, and poorly documented.

I don't use any AWS services introduced past 2015 or so.

Re: Google Cloud vs. AWS Onboarding Comparison

#216

Post by pjmlp » Wed, Feb 24, 2021, 9:46 PM UTC

smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

Somehow your comment reminded me how Google talks go at GDC and similar game development conferences.

While everyone else is talking about game engines, design and programming techniques, Google's talks are mostly around their cloud offerings, and customer telemetry.

Re: Google Cloud vs. AWS Onboarding Comparison

#217

Post by verst » Wed, Feb 24, 2021, 9:46 PM UTC

franczesko wrote: post #207

smithcoin wrote: post #25

It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…

I mentioned this a couple of times, but Google's CS is non-existent. That's #1 issue holding me back from trying any of GCP offerings.

You need to see GCP as its own brand with its own support team and policies (though they are impacted by some shared technical infrastructure and associated policies). I cannot say whether these are good or bad, only that they are distinct for GCP.

Experiences with support or lack of support concerning other Google product areas and divisions, especially those not designed for businesses really don't apply if you know how Google operates.

I don't use GCP in a personal capacity at this time and I work for a competitor (though am certainly not speaking on behalf of the competitor).

Re: Google Cloud vs. AWS Onboarding Comparison

#218

Post by f430 » Wed, Feb 24, 2021, 9:48 PM UTC

manigandham wrote: post #190

dastbe wrote: post #164

Earlier quoted context omitted.

(I work at AWS) > I still, frankly, trust Google's Security more than Amazon's If you have the time, could you expand on this? While I'm not directly involved in security at AWS, I'd be down to forward your thoughts to people who do.

One thing that GCP is far better at is account setup. Having everything nested under a single gsuite organization with folders and projects and IAM flowing through is incredibly easy to work with and makes permissions simpler to understand. AWS has a long ways to go in this regard.

I disagree. Once you learn IAM and able to segregate users into groups each with its own layer of security, then it is good enough.

Often the UI, and docs make it seem like everything is all over the place but AWS feels like lego with some pieces tucked away. That is where I think AWS can be improved upon with a better documentation UI and discoverability.

I do have to commend Google on Flutter + Firebase + Firebase Functions. I think if Amplify focused on serving Flutter users more it could pull me away from Google altogether.

Unfortunately, Google has done a fantastic job with making Flutter integrate with Firebase through Android Studio and there really is no product from AWS that matches its developer friendliness and low learning curve. This makes it very easy to switch.

I guess it is somewhat of a threat because the Firebase Cloud Functions also offer something of a counter to AWS Lambda as much as I love using it with API Gateway.

Re: Google Cloud vs. AWS Onboarding Comparison

#219

Post by mr_toad » Wed, Feb 24, 2021, 9:48 PM UTC

dominotw wrote: post #65

bpodgursky wrote: post #40

Earlier quoted context omitted.

Honestly given how good BigQuery is, I don't blame the sales rep for keeping their eye on their wallet. I know a lot of companies who are primarily AWS but use Google Cloud exclusively for BigQuery analysis. (no, I'm not and have never been a Google employee)

why not just use snowflake though if they aren't on gcp already?

Why use Snowflake over BigQuery?

Re: Google Cloud vs. AWS Onboarding Comparison

#220

Post by jrockway » Wed, Feb 24, 2021, 9:54 PM UTC

manigandham wrote: post #190

dastbe wrote: post #164

Earlier quoted context omitted.

(I work at AWS) > I still, frankly, trust Google's Security more than Amazon's If you have the time, could you expand on this? While I'm not directly involved in security at AWS, I'd be down to forward your thoughts to people who do.

One thing that GCP is far better at is account setup. Having everything nested under a single gsuite organization with folders and projects and IAM flowing through is incredibly easy to work with and makes permissions simpler to understand. AWS has a long ways to go in this regard.

I came from an AWS background to my current company's GCP setup and was very confused at how IAM worked on GCP for a long time. Now that I know the system, though, I agree with you. It really makes a ton of sense and works really well.

The biggest problem I have with GCP is that something will say "you need the foo.bar.baz permission", and when I go to the IAM page to give that to myself... there is nothing in the search results for "foo", "bar", or "baz". Instead, I have to guess the "friendly name" for the permission.