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Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Google's business model is to have no customer service and have customers discard-able without notice when Google chooses. Why would a business want to do business to business with Google and actually pay them at this point? They do 'free' sort of well but they are a terrible option for dependable partner whether you pay them or not.
I was involved in a mid-sized software company migrating from AWS to GCP. My experience was that the GCP team was very hands on, and that enterprise support was very responsive. The support isn't perfect, nor is the product -- but I would say the level of customer service for GCP can't be compared to other Google products.
Google's business model is to have no customer service and have customers discard-able without notice when Google chooses. Why would a business want to do business to business with Google and actually pay them at this point? They do 'free' sort of well but they are a terrible option for dependable partner whether you pay them or not.
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Why? Why can't Google offer the same thing?
My point is that obviously AWS thinks that on average being in YC is going to result in more revenue for them and therefore they prioritize support for YC companies. As a non-YC company I won't get the same treatment which makes any conclusions from this article less useful.
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
I was able to get 130k free GCP credits (over 3 years) just by filling out the startup forms... as a complete nobody. You don't even need an affiliate to sponsor you.
I'm in a similar position and those credits would be lifechanging.
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Why? Why can't Google offer the same thing?
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
I was able to get 130k free GCP credits (over 3 years) just by filling out the startup forms... as a complete nobody. You don't even need an affiliate to sponsor you.
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
I was able to get 130k free GCP credits (over 3 years) just by filling out the startup forms... as a complete nobody. You don't even need an affiliate to sponsor you.
Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Google has never had a good reputation for Customer service, they believe they can solve all Customer Service with bots and Automation, this will ALWAYS lead to a lower level of customer service.
Amazon started in retail sales where customer service is king, so it naturally has batter customer service philosophy than Google.
Google has shown zero signs it even desires to have a customer service philosophy that is remotely similar to Amazon, or even Microsoft Software which is somewhere between Amazon and Google on the customer service scale