Google Cloud vs. AWS Onboarding Comparison
kevinslin.com
Google Cloud vs. AWS Onboarding Comparison
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Re: Google Cloud vs. AWS Onboarding Comparison
#2Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies".
Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Re: Google Cloud vs. AWS Onboarding Comparison
#3I'm not at a startup but this resonates.
AWS crushes it with customer service. Google is a PITA.
Re: Google Cloud vs. AWS Onboarding Comparison
#4Google's business model is to have no customer service and have customers discard-able without notice when Google chooses. Why would a business want to do business to business with Google and actually pay them at this point? They do 'free' sort of well but they are a terrible option for dependable partner whether you pay them or not.
Re: Google Cloud vs. AWS Onboarding Comparison
#5Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
This is also pretty specific about needing more free credits than GCP provides out of the box.
If you just want to get started with GCP, you just sign in with your Google Account for $300 in credit. When you run out you can just start paying with a credit card.
Re: Google Cloud vs. AWS Onboarding Comparison
#6I'm not at a startup but this resonates. AWS crushes it with customer service. Google is a PITA.
As I've said elsewhere, the $29 and $99 support plans for AWS have to lose AWS money. At least a (fairly long) while ago the support was nuts through these. Total expert level / out of scope. Frankly I'd encourage them to hold scope a bit more but its obviously working for them.
Re: Google Cloud vs. AWS Onboarding Comparison
#7Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Why? Why can't Google offer the same thing?
Re: Google Cloud vs. AWS Onboarding Comparison
#8Google's business model is to have no customer service and have customers discard-able without notice when Google chooses. Why would a business want to do business to business with Google and actually pay them at this point? They do 'free' sort of well but they are a terrible option for dependable partner whether you pay them or not.
I was involved in a mid-sized software company migrating from AWS to GCP. My experience was that the GCP team was very hands on, and that enterprise support was very responsive.
The support isn't perfect, nor is the product -- but I would say the level of customer service for GCP can't be compared to other Google products.
Re: Google Cloud vs. AWS Onboarding Comparison
#9Confusing title, quick read. This is about sales/cs not product.
Re: Google Cloud vs. AWS Onboarding Comparison
#10Title should maybe be switched to "Google Cloud vs AWS Onboarding Comparison for YC companies". Not to say that isn't a useful article on its own, but it's hard to draw too many meaningful conclusions for the rest of us when the first line of the AWS bullet points is "reach out to dedicated YC email".
Yeah, that was weird to me also. It just sounds like YC companies collectively use enough AWS to get some premium tier support. I assume GCP has something similar, but YC companies don't spend enough there to get it.
Apples and oranges.