Earlier quoted context omitted.
I guess I feel more comfortable commenting on this vs such posts about Google (my employer) because I don't have to worry about leaking anything important but this is absolutely not a piece of cake. Anyone who has worked on planet scale anti-abuse systems knows this is a very tough and never ending problem. You think there are obvious signals for good or bad - the 0.01% cases where this does not hold up turns to 20 m…
The mistake was in creating something planet-scale before having anti-abuse systems in place. In this regard, Amazon is very much not alone.
Fake Amazon reviews 'being sold in bulk' online
341–350 of 429 posts
Re: Fake Amazon reviews 'being sold in bulk' online
#342Amazon has a problem with fake reviews and it seems they are ok with it. I bought a replacement screen from Amazon and it wasn’t working properly. I thought I did something wrong so I contacted the seller/manufacturer and they told: oh yeah, it‘s defective, we‘ll just give you your money back. I agreed and then the person said „cool, now in order to process your request, please click these buttons on Amazon” and they…
The question is - what are you going to do with that information?
Re: Fake Amazon reviews 'being sold in bulk' online
#343This appears to be the offending client-side code:
let {isUkCombined: t} = e;
const n = new URL(Object(c.a)())
, {protocol: a, host: r, pathname: o} = n;
if (Object(m.b)(),
t && r.includes(".com")) {
const e = r.replace(".com", ".co.uk");
window.location.assign("".concat(a,"//").concat(e).concat(o))
} else if (!t && n.host.includes(".co.uk")) {
const e = n.host.replace(".co.uk", ".com");
window.location.assign("".concat(a, "//").concat(e).concat(o))
}
Anyone work there / know someone that works there and could fix?Replacing "window.location.assign(...)", with "location.href = ..." should do it.
Re: Fake Amazon reviews 'being sold in bulk' online
#344Earlier quoted context omitted.
I leave reviews for two reasons: To reward a seller when I really like something, and to punish a seller when I really hate something. Rarely in between. Well written reviews are a common good, and there is good reason to believe that leaving reviews encourages others to do the same, and that helps me, so I do it. Yes, I know there'll be fake reviews, but most of the time they are pretty easy to spot. Not least becau…
Why trust the negative reviews? I'm sure it is common to try to hurt the competition by leaving fake negative reviews. If a company is willing to buy positive reviews, why would they stop at buying negative reviews? Worse, that way you would end up avoiding the "fair players" who don't leave fake negative reviews with the competition.
And in terms of trying to game out the fake reviews, I've found relying on the 2 to 3 star reviews are the best. The liars who are trying to trash the product tend towards 1 star. The liars who are trying to sell the product almost always go for 5 stars. 2 to 3 stars, sometimes 4, are usually the people who actually bought it.
Re: Fake Amazon reviews 'being sold in bulk' online
#345Anyone else find Amazon's comingling of stock to be insanity? It must save them a fortune in operational costs to be worth the amount of counterfeit junk they end up shipping.
They make so much off of AWS now, the market operations are probably just a massive headache to leadership with comparatively lower margins. Unattractive to pay attention and devote resources to, when the same thrown at AWS yields far more profits per unit thrown.
The dynamics that emerge from commingling pushes more buyers to Amazon Basics, which undoubtedly yield much higher profits, so there isn't much incentive to fix it for impacted categories and brands.
I've read that there is a feature that allows Amazon sellers to lock down their SKU's so only specific, named ship-from's are allowed to stock Amazon warehouses. If this is true, then I'd like to hear how this works, and rationales on why more sellers aren't using it.
There might be a core assumption so deeply embedded into the data fabric of "one instance of an SKU is as good as any other instance" that changing the assumption would yield too little benefit to clear some internal IRR metric. I'd caution against that; ceding the market operations to eager competitors to take it away would deny Amazon extremely valuable data. Data whose value I assert far outstrips the decreased margins to fix the commingling problem. This goes far beyond any kind of shopping data. I further assert if Amazon actually unlocks the real value of that data, they'd evolve way beyond their current positioning as a software-driven logistics company.
Even for that current positioning as a software-driven logistics company, this is a curious issue to possess the hot potato upon for so long. Competitors would be well-advised to look and think deeply on what this means on whether they can/should use this to beat Amazon.
Amazon likely is not eager (to put it lightly) to enter into many traditional distributor-retailer relationships with manufacturers, which gives negotiating power back to the sellers. Very far from the commoditize the complements strategy they prefer. The current structure is a manufacturer's Panopticon, even more brutal than the Wal-Mart buyer-department-culture-driven model. Amazon wants to vertically integrate to the point they don't need a relationship, and ideally all the way back through into manufacturing, reaching as far back into the supply chain necessary to secure a welded-shut tight integration, thus capturing all available profits.
Re: Fake Amazon reviews 'being sold in bulk' online
#346Earlier quoted context omitted.
As an economics grad, I always wondered why online reviews existed at all. There's no skin in the game for anyone. If your neighbor recommends you a crap lawnmower, he'll have to explain to you why he thought it was good. You can ask him questions and compare his motivations to yours. He'll also end up living next to a badly mowed lawn if he doesn't put some work into it. The seller has every reason to pay people to…
That there is no skin in the game for anyone is not a fault of online reviews per se in my opinion. Brands were invented to enable a trust relationship between manufacturer and consumer. Brands are an anchor of trust. There is no such anchor for sellers. As you wrote, your neighbor won't recommend you a bad lawnmower because they have an interest in a continued good relationship. If your neighbor is secretly exchange…
We all know that Amazon has counterfeit goods and only cares the minimum.
We all know that Amazon has fake reviews and only cares the minimum.
We all know that Amazon "marketplace" is over-priced imports from AliExpress (if we're lucky!) or perhaps is refurbished goods, fake goods, or just scams.
The brand that sucks is Amazon. The seller that is ripping us off is Amazon.
This can't go on forever. They really are killing their brand. 10 years ago, Amazon had the reputation of a king. They were revolutionizing delivery and could do no wrong.
Today... you ask a group of people their opinion on Amazon and we're already up to half negative on average, at least where I am.
They are literally killing their own brand by doing this.
Re: Fake Amazon reviews 'being sold in bulk' online
#347Re: Fake Amazon reviews 'being sold in bulk' online
#348Earlier quoted context omitted.
> people still want/need guidance on purchases It’s funny because Amazon normalized folks needing reviews on things before buying it.
In a way, before Amazon you effectively did have 'quality, curated reviews' - in the form of what products brick and mortar stores chose to stock. Most decent stores aren't going to stock complete garbage, so if you found an item with the attributes you're looking for, it would probably work.
Re: Fake Amazon reviews 'being sold in bulk' online
#349Earlier quoted context omitted.
As an economics grad, I always wondered why online reviews existed at all. There's no skin in the game for anyone. If your neighbor recommends you a crap lawnmower, he'll have to explain to you why he thought it was good. You can ask him questions and compare his motivations to yours. He'll also end up living next to a badly mowed lawn if he doesn't put some work into it. The seller has every reason to pay people to…
>... honesty is expensive and cheating is cheap. Why would we trust it? Most people are well meaning and as long as the site isn't flooded with fakes it can work ok.
Re: Fake Amazon reviews 'being sold in bulk' online
#350Earlier quoted context omitted.
When it comes to Amazon reviews you never go by the average you go to scroll down to the actual reviews and read what the one and two star reviews are complaining about and decide if that is acceptable assuming it will happen with your purchase, IMHO.
Sort reviews by new. It’s amazing how many “5 star” items have an average of 2-3 stars when you look at the latest reviews. I was looking for some L plates for my car. A lot of reviews called them “beautiful”... it is a white square with a letter L that sticks to your car... trying to find one which didn’t fall off or damage the car was far from trivial. Fortunately newer reviews mentioned damage or falling off or do…