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Terraria on Stadia cancelled after developer's Google account gets locked

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Re: Terraria on Stadia cancelled after developer's Google account gets locked

#951
post #285

It's painfully clear at this point that we need a consumer "bill of rights" to protect us from these giant tech companies. At the very least, companies must be legally required to present you in writing with the so-called violation of terms they're accusing you of, evidence of the violation, and a phone # or other immediate contact so that you can dispute the accusations. It's insane that these basic legal rights don…

You're not seeing the other side of the coin - the huge amount of spam and abuse that such systems correctly identify and remove. If every abuser requests those explanations (which they will) there will be far more spam going around the Internet. Just think about the army of "Facebook content moderators" who were a popular topic on HN recently due to the concerns over their mental health. (I am offering no solutions…

So just start charging for service, and keep a non-refundable deposit for spam/abuse.

Let every abuser requests those explanations, if the decision doesn't change, the money is still kept, which funds that service.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#952

Earlier quoted context omitted.

Their new slogan is hilarious. It's not even one slogan, it's three: * Respect the user * Respect the opportunity * Respect each other The first one is obviously a joke, because nothing says "respect the user" like canceling a beloved service with millions of users, or "updating" the product while losing half the features. The last one makes you wonder why they had to put it into a slogan. Isn't it the baseline expec…

TIL the Mafia has a pretty decent, humane code of conduct.

It's a nothing code. It's so vague it's a rorschach blot - it's whatever you want it to be.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#953
post #9

This happens again and again. I have had that happen to my twitter account. I see this regulary on HN. My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high. So I get why t…

There's another post making the rounds on HN at the moment: "Chatbots were the next big thing: what happened?"

this. this is why. bots, chat or otherwise, are not competent enough to replace humans.

Actually, sometime humans aren't that great at this either, if poorly paid/motivated/trusted.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#954
post #932

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

Honestly, the answer is to charge people a fee, in order to appeal a ban. A fee that covers the cost of investigating the incident, making it revenue-neutral. This way, Google would have every incentive to investigate thoroughly all appeals, including repeated appeals by the same person. From the user's perspective, it's still a pretty good deal. There's a 99.999% chance that you get to use gmail/youtube/etc for free…

I completely agree.

And if companies don't want to do it, that should be easy to regulate though. Requiring a human centric appeal process even if it has a fee, and prohibiting blanket account bans (if you get banned on gmail it doesn't affect your android and play store accounts, for example)

There are other provisions that I consider important like not being able to reuse email addresses and requiring the forwarding of email for at least 6 months after any account termination (getting banned from your email address can have disastrous consequences)

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#955
post #528

I feel like Google is a case study in an engineering only company. Everything is reduced to a technical problem. Incentives are aligned to solve technical problems. No one wants to work on something unless it is technically interesting and new. There is no incentive at all for delivering an excellent user experience over the long term - which usually can't be done with tech only, and involves a lot of dredge work of…

Stadia, from day one, has seemed like an engineering-oriented project. It's a cool tech that nobody asked for and not many people actually want (and has been atrociously packaged as an actual product). I can just hear the kickoff meeting: "We have some of the best cloud engineers in the world, we have one of the biggest fleets of data centers. Not a lot of companies could reasonably implement cloud gaming, but I bet…

Check out the stadia subreddit. It seems they've managed to connect with a pretty passionate group of innovators/early adopters.

https://www.reddit.com/r/Stadia/

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#956

Earlier quoted context omitted.

> In this case Google provided a reason - a ToS violation. When the ToS are 15 pages long this is about as useful as hearing "You're being arrested for breaking the law" when you're in the back of a cop car. Doesn't really narrow it down and provides you no way of actually defending yourself. I agree that being too specific can help bots but the current way of handling these things is obviously flawed.

> When the ToS are 15 pages long You're off by at least 1 order of magnitude.

At least the pdf version of the ToS for users in Germany is exactly 15 pages long: https://www.gstatic.com/policies/terms/pdf/20200331/ba461e2f...

Can't check other countries since Google automatically adjusts the country version to your location but you can check yours here: https://policies.google.com/terms

//edit: but you're correct considering this doesn't contain any service-specific ToS.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#957

Earlier quoted context omitted.

Stadia, from day one, has seemed like an engineering-oriented project. It's a cool tech that nobody asked for and not many people actually want (and has been atrociously packaged as an actual product). I can just hear the kickoff meeting: "We have some of the best cloud engineers in the world, we have one of the biggest fleets of data centers. Not a lot of companies could reasonably implement cloud gaming, but I bet…

Check out the stadia subreddit. It seems they've managed to connect with a pretty passionate group of innovators/early adopters. https://www.reddit.com/r/Stadia/

To be fair, that described Google Glass as well and look where that product went.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#958
post #932

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

Honestly, the answer is to charge people a fee, in order to appeal a ban. A fee that covers the cost of investigating the incident, making it revenue-neutral. This way, Google would have every incentive to investigate thoroughly all appeals, including repeated appeals by the same person. From the user's perspective, it's still a pretty good deal. There's a 99.999% chance that you get to use gmail/youtube/etc for free…

So now banning people incorrectly is a revenue generator?

The answer is to force google to be open and more transparent through regulations and have to scale up to deal with it and eat into their profits.

The assumption up front should not be that we need to care about protecting their profits.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#959
post #932

Earlier quoted context omitted.

Honestly, the answer is to charge people a fee, in order to appeal a ban. A fee that covers the cost of investigating the incident, making it revenue-neutral. This way, Google would have every incentive to investigate thoroughly all appeals, including repeated appeals by the same person. From the user's perspective, it's still a pretty good deal. There's a 99.999% chance that you get to use gmail/youtube/etc for free…

So now banning people incorrectly is a revenue generator? The answer is to force google to be open and more transparent through regulations and have to scale up to deal with it and eat into their profits. The assumption up front should not be that we need to care about protecting their profits.

Absurd but not new. Equifax was charging people to freeze their credit for a while after the breach, until public pressure mounted.

They probably made a TON of money off of that, and off the credit protection services they offer directly or through subsidiaries.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#960
post #738

Earlier quoted context omitted.

> 2: when you must use google, make separate, carefully unconnected accounts for each project. How can one make this advice actionable? Creating new Google accounts requires providing a phone number to which one has long-term access (as they will sometimes require you to do SMS 2FA, even with 2FA off, when logging in). Using one on a different Google account links them (and could cause multiple accounts to get nuked)…

Would you be willing to share your resource for 'aged' accounts? Email is in profile if you'd prefer to send a private message.

In the past I have used the BitMarket subreddit for the purpose.

I also have a standing open offer of personal proxy for creating accounts for people for personal, non-shady use:

https://sneak.berlin/20200215/privacy-proxy-offer/

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