Terraria on Stadia cancelled after developer's Google account gets locked • Hacker News Board

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#141

Post by polytely » Mon, Feb 08, 2021, 10:06 AM UTC

sparkling wrote: post #91

scrollaway wrote: post #85

Earlier quoted context omitted.

Utterly untrue. AWS is not a 'systematic risk', that's absolutely ridiculous and I can't even begin to address that statement.

The recent Parler incident is proof otherwise. If you happen to cause any inconvenience for them, you are at risk of being cut off.

At least the Parler incident seems foreseeable, if you are hosting content that could bring down the hammer onto the giant corporations that you use to host the content, these corporations will cut you loose to protect themselves. Parler leadership must have know they were in hot water as soon as the amateur coup happened.

The Google thing is such an unforced error because despite this same story happening time and time again, google still doesn't have any ways for (important) customers/partners to reach them if things go wrong. In this case it's especially funny because Google Stadia needs Terraria way more than the other way around. (Terraria sold 30 million copies and is available basically every platform except Stadia, Google Stadia is a struggling new platform that keeps failing to incentivize developers to develop for the platform)

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#142

Post by RL_Quine » Mon, Feb 08, 2021, 10:06 AM UTC

aritmo wrote: post #3

We only hear the celebs that got their accounts suspended. Imagine how many others are stuck and have nowhere to talk to.

I’d love my inexplicably banned ebay account back, or at least have an explanation rather than “there is no appealing this ban”.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#143

Post by Mizza » Mon, Feb 08, 2021, 10:07 AM UTC

Man, some of those replies on Twitter are unreasonably harsh to this guy. Being a game developer seems like a really thankless task. Why are so many game players so entitled and unfriendly?

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#144

Post by ngc248 » Mon, Feb 08, 2021, 10:08 AM UTC

newbie578 wrote: post #19

I just don’t understand Google leadership, how can you allow stuff like this to happen and just ignore it? Your brand keeps getting more and more tainted, people make jokes out of your strategy and tendency to give up like a little child... I didn’t think I would ever say it, but I miss Eric Schmidt... Sundar has been an absolute disaster. Has Google even accomplished anything during his reign? And if they did, did t…

What is this meme about Sundar being bad? Any details on this .... I keep seeing this on HN.

"Google Support" was already a joke way back.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#145

Post by ramraj07 » Mon, Feb 08, 2021, 10:08 AM UTC

vidarh wrote: post #114

zxcvbn4038 wrote: post #50

Earlier quoted context omitted.

Google only takes calls for ad sales and gsuite support as far as I know. Beyond that shaming them on social media is the only way to get their attention. I used to work for a top five web site and even we couldn’t get ahold of anyone - one day Google decided to start crawling us at a rate of 120k rps and it was killing the site by pulling ancient content that was 100% cache miss. No way for us to get in touch with G…

Spend ~$5 of Google Adwords, and chances are you'll have someone calling you regularly trying to talk you into using it more - at least that's my experience. In the past it's been a pain to get them to stop bothering me. If I have an issue with Google, I might try starting an adwords campaign and ask to speak to supervisors when their sales calls comes through, and see if there's an in along the way of "we would spen…

Both are outrageously good ideas and I sincerely hope not too many people read your comment so it doesn't become blocked!

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#146

Post by jeofken » Mon, Feb 08, 2021, 10:08 AM UTC

peterkelly wrote: post #116

spicyramen wrote: post #51

Hey Google here is a feature: account reputation, anyone doing business with you, has that flag enabled and human reviewers will be supporting them

China has this for its citizens already

Noting the reputation of your clients is powerful and ethical - the Chinese government is a monopolistic violent organisation, which makes its power evil

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#147

Post by X6S1x6Okd1st » Mon, Feb 08, 2021, 10:09 AM UTC

romwell wrote: post #110

2malaq wrote: post #71

Earlier quoted context omitted.

Yes, the good old Don't Be Evil days. I've asked so many people if they can remember Google's old slogan. Nobody does.

Their new slogan is hilarious. It's not even one slogan, it's three: * Respect the user * Respect the opportunity * Respect each other The first one is obviously a joke, because nothing says "respect the user" like canceling a beloved service with millions of users, or "updating" the product while losing half the features. The last one makes you wonder why they had to put it into a slogan. Isn't it the baseline expec…

I can't seem to find many of your examples in the community guidelines

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#148

Post by chii » Mon, Feb 08, 2021, 10:10 AM UTC

amirhirsch wrote: post #68

euph0ria wrote: post #17

The company I work for has banned the use of Google Cloud due to how they treat their Play Store developers, in particular that there never seems to be any human being that you can talk to and find out what you need to do to fix the situation. We do not want the same to occur to our servers or if there is an overflow from Play Store ban to GCP etc.

Can you imagine any serious new project starting on Google Cloud with their lack of human support? I wonder if Google knows this is why they will never compete with Azure or AWS.

i suspect that google's cloud infrastructure's first customer is google themselves, and they don't care that nobody else is buying it.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#149

Post by romwell » Mon, Feb 08, 2021, 10:11 AM UTC

X6S1x6Okd1st wrote: post #147

romwell wrote: post #110

Earlier quoted context omitted.

Their new slogan is hilarious. It's not even one slogan, it's three: * Respect the user * Respect the opportunity * Respect each other The first one is obviously a joke, because nothing says "respect the user" like canceling a beloved service with millions of users, or "updating" the product while losing half the features. The last one makes you wonder why they had to put it into a slogan. Isn't it the baseline expec…

I can't seem to find many of your examples in the community guidelines

Well, the Mafia code isn't in the community guidelines yet.

The rest is literally copy-pasted, Ctrl+F is your friend.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#150

Post by Smerity » Mon, Feb 08, 2021, 10:11 AM UTC

zxcvbn4038 wrote: post #50

rochak wrote: post #2

Is there really no way for a user to get in touch with a human agent? I read that Google automates the flagging and disabling of accounts but given how many people have their livelihood linked to these accounts, Google must have done something. It makes me scared how deep I have dived into the Google ecosystem. Time and time again I think about transitioning to someplace else but don’t know how to. It seems too daunt…

Google only takes calls for ad sales and gsuite support as far as I know. Beyond that shaming them on social media is the only way to get their attention. I used to work for a top five web site and even we couldn’t get ahold of anyone - one day Google decided to start crawling us at a rate of 120k rps and it was killing the site by pulling ancient content that was 100% cache miss. No way for us to get in touch with G…

In the past I had written about my experiences with crawling[1], from accidentally getting banned by Slashdot as a teenager doing linguistic analysis to accidentally DoS'ing a major website to being threatened with lawsuits.

The latter parts of the story were when I was part of Common Crawl, a public good dataset that has seen a great deal of use. During my tenure there I crawled over 2.5 petabytes and 35 billion webpages mostly by myself.

I'd always felt guilty of a specific case as our crawler hit a big name web company (top N web company) with up to 3000 requests per second* and they sent a lovely note that began with how much they loved the dataset but ended with "please stop thrashing our cache or we'll need to ban your crawler". It was difficult to properly fix due to limited engineering resources and as they represented many tens / hundreds of thousands of domains, with some of the domains essentially proxying requests back to them.

Knowing Google hammered you at 120k requests per second down to _only_ 20k per second has assuaged some portion of that guilt.

[1]: https://state.smerity.com/smerity/state/01EAN3YGGXN93GFRM8XW...

* Up to 3000 requests per second as it'd spike once every half hour or hour when parallelizing across a new set of URL seeds but would then decrease, with the crawl not active for all the month