Here is the referenced July paper [1]. Spotify has a very cool feature called Community [2] where users can talk about what they want Spotify to do. The most upvoted ideas are things like "change my username" or "filter explicit songs." My personal wishlist is a "don't play this song again" button [3] and native Homepod support [4]. The point is that users aren't asking for Spotify to interpret their emotional state,…
> The point is that users aren't asking for Spotify to interpret their emotional state, they just want rather basic features to work. Obligatory “If I’d asked customers what they want, they would have told me a faster horse.” People may not realize the value of this new feature because they have not even imagined it.
What the people wanted was to go from A to B faster. How they did was "via a horse". Logically "faster horse" is their solution (of which I'm certain there were varying qualities of horses, some of which you wouldn't want to trust your life with).
What Ford did was focus on a problem "transportation is slow" (and horses make a lot of manure).
The Model T
>prized for its low cost, durability, versatility, and ease of maintenance
This was 5 years after the first car (Model A) in 1903. Which was 7 years after the prototype in 1896.
From: https://community.spotify.com/t5/Ideas/ct-p/newideas
1. Add support for Apple Silicon (run on my computer)
2. Update the Spotify app icon for macOS Big Sur (fit the theme of computer/life)
3. Please bring back the Hide this Song Option and I dont like this song/ artist (listening to this puts me in a mood I don't like, don't play it)
- This is arguably the same thing as "detect emotional state": "wrong mood do not want". Ignoring that data signal suggests misaligned incentives/goals. While I'm certain many songs share common emotions between people, the degree to which we react to an individual song or genre varies. I'm not sure how they'd hope to accurately tune an emotional scale while also refusing to block songs/artists.
4. Emotes and user reactions - again: gather the data surrounding how a song makes you feel. The ability to gather and train on this data should be crucial, without it how could they capture users emotions? (I'm not saying it's impossible, it's just clear to me this is aligned with the patent)
5. Globe Learning - a suggestion to visualize music globally by artist home country/state/city
I wouldn't consider "inquisitive" or "learning" an emotion, but perhaps it's a higher order grouper "what state is the listener in". There's an emotional component to the process of learning and ignoring "confused", "curious" exploration of something foreign could lead to an better overall "fulfilled emotional state"
To rephrase your last sentence: People (including companies) may not realize the value of a new feature because it has been neither _implemented_ nor _measured_.