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Robinhood Play Store listing went from 329K reviews to 180K in few hours

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Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#523

I always thought of app reviews as being reviews of the applications... not of the companies or services behind them. So it's kind of jarring for me to see the app taking a hit when it's the service people have a complaint about. The app didn't misbehave, right? It's not like a different app interfacing with Robinhood would've worked any better. So while I don't particularly like what they're doing, I think I can und…

Users review products/services based on "Did it fill my needs". They really don't care if it was useless because the app sucked, or the company sucked. They just leave a review saying "this sucked". If you're lucky, they leave enough info. about why it sucked, to see if it matters to you.

The playstore isn't consumer reports :-)

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#525

Earlier quoted context omitted.

If you through Trump was bad, just wait until a competent version shows up

I expect pompeo or haley to feature prominently in that role in 2024 unless Trump himself screws things up for republicans by trying to make a comeback

Pompeo is a clown who can't even Bangladesh or Ukraine and Haley is long in the tooth. The SD governor Noem has the superficial attractiveness and utter in(s)anity to capture the heart of US right-wingers though.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#526
post #499

Probably an automated system, detecting reviews by people who haven't actually used the app. Google is basically an AI-run company at this point.

But still, it's a moot point because if anyone doesn't like how this was handled, they can go build their own phone operating system and application store since Google is a private company. Or has the HN's opinion on this changed now that partisan politics aren't involved?

I'm not sure what your point is here?

yes, you can make your own ecosystem - what does that have to do with google being run by AIs? If I build my own, google will still be run by AIs?

BTW - I find the easiest thing to do is just not use a cell phone. All I use my phone for is lyft and authy. Much easier then 'building my own'.

edit: grammar

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#527
post #452

Earlier quoted context omitted.

And the 130,000 employees all work on new Messengers?

And on removing features from Google Maps.

You mean adding more features? Takes a legit 10s for everything to load now before you can do anything in the app.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#528

Earlier quoted context omitted.

That's how reviews are supposed to function. If the users are outraged at the app for what they feel was wrong behavior by the app and it's associated service, they are entitled to it. Just as I am entitled to leave a glowing review if the issue does not affect me.

Every product has a defect rate and outraged customers are the most likely to post reviews. Therefore a product is likely to have an overrepresented proportion of negative reviews. This is a tricky problem to correct for. I'm thinking about this more in terms of Amazon reviews, where they perhaps factor in the rate of returns when deciding what and how many reviews to delete.

> Every product has a defect rate and outraged customers are the most likely to post reviews. Therefore a product is likely to have an overrepresented proportion of negative reviews.

If I buy a product or a service, and it is defective or not what what was promised or not upto mark, I have the right to complain about it. Shutting down my valid complains because it would create an overrepresented proportion of negative reviews is downright wrong.

Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours

#530
post #516

Earlier quoted context omitted.

For me its not unreasonable. >What could that person's app have possibly done better to receive a better rating?! You can try find workaround, change to alternative service, build your own service (I'm not implying that its easy), or just simply accept that. Yes there will always be something you can't control but doesn't mean its an excuse to get away.

That's so terrible. But thanks for sharing. I guess now I see how we end up driving good people out of positions of power and leave worse ones to fill their vacuums.

So you want the app has good rating even though the underlying service is bad that cause the whole experience to be bad ?

Thats so terrible.

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