Earlier quoted context omitted.
Do you have an example (outside of a niche, like a site catering specifically to some disability) of the economic argument working? Because the obvious economic counter argument is that while you work on accessibility your competitors work on features for the 90+% rest of the population. In my opinion it's why it's especially important to have regulations here, free market won't save us because in most cases the ROI…
Heh, not directly, but... Once upon a time, a younger engineer worked for a company that dealt with the DOD. The DOD wanted to upgrade their website, and as often happens, the lowest bidder was a giant company who could blacken the sky with lawyers. They worked and worked, and their deadline slipped. Finally, they made something that kind of worked, sort of, as long as the wind wasn't blowing too hard. The younger en…
But thank you for taking the time to recount this story, I'm glad good prevailed over evil!