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Gitlab is moving to a three-tier product subscription model

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Re: Gitlab is moving to a three-tier product subscription model

#281
post #201
post #184

Earlier quoted context omitted.

I love GH Actions so much, though would love dive into GitLab's CI/CD too if anyone has good resources on that.

Gitlab's CI/CD a minefield of bad design decisions piled upon each other. Not worth it unless you're stuck with it.

Agreed with other commenters, we use gitlab CI extensively, and we find it great. That's the main reason we use gitlab, the code/repository part is not that great and we don't use the other stuff

Re: Gitlab is moving to a three-tier product subscription model

#282
post #233

Earlier quoted context omitted.

Because Microsoft isn’t signing big clients on to it anymore, as they are slowly trying to transition (it’s very early days still) to GitHub Enterprise. They probably won’t talk much about it until the missing features are replicated, but it’s coming. (Based on anecdotes on previous threads about Azure DevOps, and the fact that GitHub is a bit more user friendly).

Which is such a shame, because Azure DevOps is honestly better (apart from the CI system).

What don't you like about AzDo's CI system?

Re: Gitlab is moving to a three-tier product subscription model

#283

I love GitLab. It has really won me over versus GitHub over the past couple of years. I've found it to be much more suited to enterprise use. That said, they really need to work on the pricing model. We have 1,000 potential users. But only 300 of them would really use all of the features. It is a tough sell to pay equally for all of them. I'd really love to use some of the features of ultimate, but the pricing model…

If you have 1000 users, your sales rep should be giving you discounts based on your usage scenario. What did they say?

"Our account exec has offered to talk about discounts and stuff, but it is just too far out there and too much risk since the lock-in would be so high."

Re: Gitlab is moving to a three-tier product subscription model

#284

Almost all the comments in this thread can be summarised as: GitLab: your product is great; your pricing is madness. This removal of Starter doesn’t seem to have helped anyone except GitLab. You really need to look at how you’re pricing your service and seriously consider much stronger user role management. GitLab pricing is unworkable for many smaller teams, so we stay on Free and give you nothing at all. The pricin…

I have exactly the same issue. BTW that seems to be a recurrent issue with Salas products, I often like something but can't transition to giving paid plans due terrible pricing models.

+1

Re: Gitlab is moving to a three-tier product subscription model

#286

Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product ? Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour? I like GitLab, but I don't like getting advertising cookies stuffed down…

> Why on earth am I getting a cookie dialogue [...] Use NoScript. There is simply no reason for pages like that to [attempt to] stuff so many cookies and scripts for what is a simple page of static content.

There certainly is a reason for them to do it, just not one that you or I like.

Re: Gitlab is moving to a three-tier product subscription model

#287
post #16

In the past, I considered buying a subscription to show some support but the silver tier was too much for that and the bronze tier had nothing compelling. To be honest even silver/premium only had "pull mirroring" that seemed relevant to my individual use cases.

Just within the last 7-10 days or so, I added a task to my "to-do" list to upgrade my personal account to GitLab's lowest cost ($48/year) tier.

I don't actually need any of the features from that tier but I absolutely do* get value from my (personal) use of GitLab (mostly centered around / related to my fairly extensive home lab) and wanted to support the company. I'm not aware of any way to make a donation so I decided I'd just pay the $48/year to upgrade my account as an alternative.

I've been working on a (personal, "offline") project for about the last week and a half -- meaning so I've not been sitting at my workstation during that time -- or else I almost certainly would have just upgraded to the now defunct bronze/starter plan.

Maybe I'll just buy some extra CI/CD minutes (which I don't use) or something similar as a way to show support for the company by giving them a few dollars.

Re: Gitlab is moving to a three-tier product subscription model

#288
post #201
post #184

Earlier quoted context omitted.

I love GH Actions so much, though would love dive into GitLab's CI/CD too if anyone has good resources on that.

Gitlab's CI/CD a minefield of bad design decisions piled upon each other. Not worth it unless you're stuck with it.

Talking about bad design decisions, I prefer GitLab's way to handle Pages over GitHub. It's just strange to store generated artifacts in a (`gh-pages`) branch. Instead, in GitLab it's stored as separate files and removed automatically after a certain period.

Re: Gitlab is moving to a three-tier product subscription model

#289

Earlier quoted context omitted.

How was your experience with Jira?

I use a couple dozen tools on a regular basis. JIRA is by far the worst. The functionality is ok. Maybe it is a bit bloated. Maybe our process is a little over complicated. That's not a big deal. The thing that really gets me is performance. The performance is absolute dog shit. Every interaction with it painfully slow. For example, the page to view a single issue is almost 20MB fetched over 100 HTTP requests and tak…

Hi - I'm coming from the Confluence team working on Performance, but I can say that we (all of Atlassian) are aware of performance is an area needing improvement, and we're working on it. Customer feedback (including logs, recordings, and exports of slow pages) is always very helpful to us. If you're open for followup over email to provide specific information, please let me know.

Re: Gitlab is moving to a three-tier product subscription model

#290
I've been a big proponent of GitLab but this doesn't look at all good.

I work at a consultancy and the word over the past day from many of our clients after hearing this is that they're now looking to move off GitLab.

Going from $5.20AUD/user/month to $24.50AUD/user/month would be a huge price increase, especially when most of them only needed a paid license just to enable the MR approvals feature.

One of them has around 300 users, this will change their bill from around $18,000/yr to a $88,000/yr.

I understand they were losing money on Bronze subscriptions, but I'm hoping they did consider other options such as potentially scaling back some of the (many) features that are baked into the platform. For example out of the many GitLab installs I've seen - I've not once seen anyone use or care about the Kubernetes/Infa orchestration and monitoring features. From what I can tell people mostly care about MRs and the workflow around them, CI/CD, Security Scanning, code Issues and Kanban and Wiki functionality.

I feel like as a product - it's trying to do too much and really what most people want is an alternative to Github, Jira and Confluence.

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