Amazon still hasn’t fixed its problem with bait-and-switch reviews

Post by Cerium » Wed, Dec 30, 2020, 5:03 PM UTC

Raed667 wrote: post #45

valuearb wrote: post #39

Earlier quoted context omitted.

I worked for a startup that sold a food product direct, with a significant part of sales on Amazon. We decided to switch our standard size from 12 packs to 8 packs to better fit our customers consumption habits. But on Amazon that meant creating new listings for new SKUs, abandoning hundreds of positive comments/ratings on each 12 pack flavor SKU, which would crush sales for a while. So instead we let inventory run o…

There must be -somewhere- an acceptable delta to keep your listing while doing legitimate edits. The line should be somewhere in-between: 1- changing the package size from 12 to 8 2- changing a german car oil listing, to a horse accessory and then a toy drone

Post by CC38 » Wed, Dec 30, 2020, 5:05 PM UTC

CapmCrackaWaka wrote: post #111

TravisLS wrote: post #18

There's a somewhat pervasive idea that advertising and brand recognition are coercive tools that will ultimately die out, replaced by better objective information about products. I'm kind of partial to this idea myself. But increasingly we seem a long way from achieving this. Amazon reviews have become such garbage, I've fallen back to pretty much relying on name brands as my placeholder for product quality. There's…

I know my comment will be lost in a sea of voices, but I need to share my experience _somewhere_ else other than amazon reviews. I got my fiancé two Christmas presents this year - both bought off Amazon. One was an electronic keyboard that was dead on arrival, the other was a snuggie type blanket that started falling apart yesterday. Both items had thousands of 5 star reviews. I usually go somewhere (anywhere) else b…

Post by rendall » Wed, Dec 30, 2020, 5:05 PM UTC

username90 wrote: post #107

rendall wrote: post #75

Earlier quoted context omitted.

> Ultimately the only way to guarantee quality would be to vote for politicians who support strong regulations and a strong regulatory apparatus. Speaking as a socialist-leaning libertarian, I'mma have to take a hard disagree on this. Let the companies have a mix of terrible quality and great quality as they wish, and let the market itself decide which products and companies succeed or fail Let a private company, say…

There is a reason you aren't afraid of getting poisoned when you eat at restaurants, and it isn't because every restaurant owner cares about poisoning you but because the government have made the common practices which led to food poisoning illegal.

Post by ethbr0 » Wed, Dec 30, 2020, 5:06 PM UTC

mbesto wrote: post #137

bombcar wrote: post #32

Earlier quoted context omitted.

Amusingly enough if you trace the history of brand names ... this is why they started! And this is the strength that the major retailers have against Amazon - if Amazon won't police (and they have problems with commingling counterfeit brands, too) then Walmart and Target will jump ahead.

> Walmart and Target will jump ahead. Actually, I think it's D2C that will jump ahead. The problem with Walmart and Target is they either (a) have limited brand selection (target) or (b) they dilute themselves so much to compete with Amazon that they eventually become Amazon (Walmart).

Post by SoSoRoCoCo » Wed, Dec 30, 2020, 5:07 PM UTC

dan-robertson wrote: post #148

SoSoRoCoCo wrote: post #128

Here's one solution: don't buy cheap garbage. Yes, someone makes a $23 drone. It is cheap plastic shit from China. Do you really need to buy it, and then throw it in landfill a week (or two days) later after it breaks? Did OP reeeeeally expect a $23 drone to be on the up-and-up and NOT end up as landfill? OP is a bit oblivious to his impact on the environment. This race to the bottom for the cheapest crap is what ins…

... Except that Amazon also has a problem with counterfeiting, especially for known brands.