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Gmail having issues

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Re: Gmail having issues

#71
post #38

Earlier quoted context omitted.

Blimey, why use a free Gmail account for a business critical operation? That's just asking for trouble.

They may be using the paid, enterprise G Suite/Google Workspace Gmail: https://workspace.google.com/products/gmail/ .

yeah, this issue affects gsuite domains as well as @gmail.com

Re: Gmail having issues

#72
If this had happened on self hosted email server, people would be claiming "this is why you don't self-host email". My company self hosts email and we have never had an outage of this sort. ever. All support emails to gmail accounts are now bouncing for us. It's also been more than 2 hours since this problem started.

Re: Gmail having issues

#74
post #9

"Type: Permanent; SubType: General; Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser y128si147264pfg.177 - gsmtp"

It may be helpful to note that Google has acknowledged they are working on similar issues (the description is vague!) with an ETTR of 1900 EST:

https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8...

On the other hand, their status dashboard reported similar issues yesterday and here we are again: https://www.google.com/appsstatus#hl=en&v=status

Re: Gmail having issues

#75
post #62

As quite a few googlers appear to read and write on HN, I'd really welcome an insider info on what's going on the last few days. Sure there will be some internal turmoil going on right now, but isn't there some non-confidential info to share? Can't imagine this will hurt the image of google neither in the short nor long run, quite the opposite.

I would advice anyone to not share any information that his company hasn't agreed explicitely to share.

s/his/her/

Re: Gmail having issues

#79

As quite a few googlers appear to read and write on HN, I'd really welcome an insider info on what's going on the last few days. Sure there will be some internal turmoil going on right now, but isn't there some non-confidential info to share? Can't imagine this will hurt the image of google neither in the short nor long run, quite the opposite.

In lieu of an actual Googler, how about some educated speculation? It blows my mind that Google can even have problems like this. Aren't their apps highly distributed across tons of CDNs? Don't they have world class Devops people that roll out changes in a piecemeal fashion to check for bugs? How exactly can they have an issue that can affect a huge swath of their customers across countries? Insight appreciated.

Because, maybe, like in every big company, the thing actually doing the work is some old oracle database with some huge monolithic around it...

Re: Gmail having issues

#80

If this had happened on self hosted email server, people would be claiming "this is why you don't self-host email". My company self hosts email and we have never had an outage of this sort. ever. All support emails to gmail accounts are now bouncing for us. It's also been more than 2 hours since this problem started.

The analogous claim here would be: “This is why you don’t entrust critical services to third parties.”
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