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Gmail having issues

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Re: Gmail having issues

#41
post #20

Over the past 24 hours, I've had GitHub request that I re-verify my gmail three times (roughly 22 hours ago, 2 hours ago, and now), each time resetting my primary email's status to "Undeliverable" and "Unverified" The triggering event may be an email bounce. I get a lot of github notifications sent to my email, and the failure of just one/a few may trigger the reverification.

This is another good reason to have email @yourowndomain.tld

When this happens, you can spin up a temporary server and have a mechanism in place to redirect email so you don't go down when your provider does.

Re: Gmail having issues

#42

We are using a gmail inbox to process some business-critical emails in bulk. I guess those emails will be lost forever? Thankfully, we have backups, but we will have to move them to the inbox or elsewhere to have them processed. Edit: As an update, we usually have at least 100 emails come in every hour, and I am seeing none since 4:02 pm EST

[deleted]

Re: Gmail having issues

#43
post #41
post #20

Over the past 24 hours, I've had GitHub request that I re-verify my gmail three times (roughly 22 hours ago, 2 hours ago, and now), each time resetting my primary email's status to "Undeliverable" and "Unverified" The triggering event may be an email bounce. I get a lot of github notifications sent to my email, and the failure of just one/a few may trigger the reverification.

This is another good reason to have email @yourowndomain.tld When this happens, you can spin up a temporary server and have a mechanism in place to redirect email so you don't go down when your provider does.

I've had way more downtime trying to run my own domain's mailserver for a year than I have with gmail for more than a decade.

Re: Gmail having issues

#44

Earlier quoted context omitted.

Yeah, I get that. But why punish the Desktop users with mobile interface? We used to punish Mobile users with Desktop interface back then, we just reversed the problem, didn't actually solve it. They should be 2 separate things. 2 separate css files with @media select. 2 separate button sizes and styles. I know what happened - designers got lazy.

Doing all the work twice is expensive. It’s not just the actual work of doing the design, but then you’re 2x testing costs too (unless you YOLO one of the modalities). More cost effective and better quality result to make a choice to make the platforms more uniform rather than trying to optimize for both. This obviously only holds when there’s a massive disparity in revenue. If your PC/laptop users make up a non-triv…

[deleted]

Re: Gmail having issues

#45
post #43
post #41

Earlier quoted context omitted.

This is another good reason to have email @yourowndomain.tld When this happens, you can spin up a temporary server and have a mechanism in place to redirect email so you don't go down when your provider does.

I've had way more downtime trying to run my own domain's mailserver for a year than I have with gmail for more than a decade.

You can redirect to a commercial service as well.

Re: Gmail having issues

#46
post #13

Earlier quoted context omitted.

This is pretty much the worst response possible. Hard bounces mean that email delivery services are going to start automatically removing, or at least stopping delivery to, entire slews of email addresses. A lot of clean up is going to be needed as a result of this. To add some more details, when using a 3rd party email delivery service, those services will either black-list or just outright remove email addresses wh…

Yes. I email hundreds of thousands of Gmail users each week (yes, double opt in, they all want the mails!) and we immediately delete any user for whom any Gmail error comes up at all in order to keep a solid delivery record with them. Sounds like we might have deleted 80% of our list if we'd sent today..!

Hope you have a backup just in case.

Re: Gmail having issues

#47
As quite a few googlers appear to read and write on HN, I'd really welcome an insider info on what's going on the last few days.

Sure there will be some internal turmoil going on right now, but isn't there some non-confidential info to share? Can't imagine this will hurt the image of google neither in the short nor long run, quite the opposite.

Re: Gmail having issues

#48
post #9

"Type: Permanent; SubType: General; Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser y128si147264pfg.177 - gsmtp"

They should be returning 421 for backend outages so that sending servers queue and retry the emails. 550 can be interpreted by some as deleted [1] or even banned accounts in some cases. Maybe someone here could convince them to change the logic that occurs during an outage.

[1] - https://en.wikipedia.org/wiki/List_of_SMTP_server_return_cod...

Re: Gmail having issues

#49
post #9

"Type: Permanent; SubType: General; Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser y128si147264pfg.177 - gsmtp"

Incoming Gmail is bouncing, but I'm still able to access all prior received messages.

Re: Gmail having issues

#50
post #38

We are using a gmail inbox to process some business-critical emails in bulk. I guess those emails will be lost forever? Thankfully, we have backups, but we will have to move them to the inbox or elsewhere to have them processed. Edit: As an update, we usually have at least 100 emails come in every hour, and I am seeing none since 4:02 pm EST

Blimey, why use a free Gmail account for a business critical operation? That's just asking for trouble.

They may be using the paid, enterprise G Suite/Google Workspace Gmail: https://workspace.google.com/products/gmail/.
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