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Gmail having issues

google.com

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Re: Gmail having issues

#51

Earlier quoted context omitted.

Yeah, I get that. But why punish the Desktop users with mobile interface? We used to punish Mobile users with Desktop interface back then, we just reversed the problem, didn't actually solve it. They should be 2 separate things. 2 separate css files with @media select. 2 separate button sizes and styles. I know what happened - designers got lazy.

Doing all the work twice is expensive. It’s not just the actual work of doing the design, but then you’re 2x testing costs too (unless you YOLO one of the modalities). More cost effective and better quality result to make a choice to make the platforms more uniform rather than trying to optimize for both. This obviously only holds when there’s a massive disparity in revenue. If your PC/laptop users make up a non-triv…

> Saying an entire group of people is lazy or dumb is not a particularly insightful way of looking at anything that helps your understanding of the situation or learning what kind of results different incentives yield.

Maybe, but when you're talking about the armies of designers at the multi-billion-dollar tech company Google not going through the effort to maintain two stylesheets, I think "laziness" is an accurate description.

Re: Gmail having issues

#52
post #46

Earlier quoted context omitted.

Yes. I email hundreds of thousands of Gmail users each week (yes, double opt in, they all want the mails!) and we immediately delete any user for whom any Gmail error comes up at all in order to keep a solid delivery record with them. Sounds like we might have deleted 80% of our list if we'd sent today..!

Hope you have a backup just in case.

Yes, we're unusual in not relying on third parties for list management. We can rollback. Or I might just comment out the 'unsub on hard bounce' code for the rest of the week..! :)

Re: Gmail having issues

#54

Earlier quoted context omitted.

Yeah, I get that. But why punish the Desktop users with mobile interface? We used to punish Mobile users with Desktop interface back then, we just reversed the problem, didn't actually solve it. They should be 2 separate things. 2 separate css files with @media select. 2 separate button sizes and styles. I know what happened - designers got lazy.

Yeah, I like rich, data-heavy, information dense desktop displays. Mobile UIs are such garbage, not to mention shit like reddit that only is able to process a request 30% of the time.

Agreed. it drives me absolutely berserk that Reddit forces you to "Click to view more comments" just to see like 3 more comments.

Re: Gmail having issues

#55
post #9

"Type: Permanent; SubType: General; Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser y128si147264pfg.177 - gsmtp"

TL;DR; Don't sent your newsletters today if you can avoid it.

Re: Gmail having issues

#56
post #43
post #41

Earlier quoted context omitted.

This is another good reason to have email @yourowndomain.tld When this happens, you can spin up a temporary server and have a mechanism in place to redirect email so you don't go down when your provider does.

I've had way more downtime trying to run my own domain's mailserver for a year than I have with gmail for more than a decade.

Use a paid email host, just anything but Google. Life's too short to put up with managing your own email server.

Re: Gmail having issues

#57

As quite a few googlers appear to read and write on HN, I'd really welcome an insider info on what's going on the last few days. Sure there will be some internal turmoil going on right now, but isn't there some non-confidential info to share? Can't imagine this will hurt the image of google neither in the short nor long run, quite the opposite.

Yes, I’ve been hearing about this issue from non-technical friends too. An explanation of “X crashed” helps even if they don’t actually understand what X is. The fact that someone figured it out and knows is reassuring.

Re: Gmail having issues

#59

Earlier quoted context omitted.

Yeah, I get that. But why punish the Desktop users with mobile interface? We used to punish Mobile users with Desktop interface back then, we just reversed the problem, didn't actually solve it. They should be 2 separate things. 2 separate css files with @media select. 2 separate button sizes and styles. I know what happened - designers got lazy.

Doing all the work twice is expensive. It’s not just the actual work of doing the design, but then you’re 2x testing costs too (unless you YOLO one of the modalities). More cost effective and better quality result to make a choice to make the platforms more uniform rather than trying to optimize for both. This obviously only holds when there’s a massive disparity in revenue. If your PC/laptop users make up a non-triv…

> Doing all the work twice is expensive.

Sure, but they already do all the work twice.

I get a completely different site on my phone than on a desktop/laptop.

In fact, they maintain far more than two designs - in addition to two native apps, there's a mobile website, the desktop website, and the basic HTML version. On top of that, they have multiple display density options for desktop (which admittedly is mostly just adjusting padding), redesigned the desktop site a few months ago, and had Inbox for a few years. On top of that, you can (some of these without a reload) change whether there are separate inboxes for various labels, add/remove a reading pane, and split threads into individual emails.

I don't think Google is lacking in potential to maintain a website.

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