Hey HN. Author here. I wrote this up because I very hesitant to run a black friday sale for my product and was blown away by how much it impacted the business. Hopefully sharing the story (and lessons learned) might encourage others who are worried about the "ickiness" of sales to try them out. Also happy to answer any questions anyone has.
Unfortunately, too many engineers project their own antisocial allergies onto the general population (myself included) and thus miss out on the greater business success that comes with being both a strong builder and capable seller.