A few random observations I found interesting: - Looks like they are significantly leaner now as a result of COVID. Cost of revenue is at an all-time low in Q3 (17% of revenue on p164). There's a lot of focus the drastic cuts to Sales and Marketing, but it looks like there's a fair amount of increased discipline across the board. - It's interesting that Operations and support looks to be very similar in both the firs…
For example I often use Agoda or hotels.com when I travel in China.
I think AirBnB will have plenty of competition in China and broader Asia from well-established players such as CTrip, Agoda or Rakuten.
The "social network" (rating your visitors etc.) aspect of AirBnB I think will matter less in those parts of the world ... but maybe I am wrong and things will change.