281–290 of 331 posts
We're very happy ChargeBee customers - I guess this doesn't affect us as we only use Stripe to store the card details - ChargeBee is the actual recurring billing engine. Not affiliated to CB - just a happy customer!
Do you pay CB the listed prices, or there is significant volume discount?
Recurring billing is hard stuff. If you haven't touched it and don't know what Dunning means, or how to handle upcoming card expirations, or proation, or mixing one-time and recurring purchases, then you probably won't appreciate what kind of value is provided by a 3rd party service. Its a wonderful thing to outsource for many SaaS companies. If you have a totally novel business model with unique billing requirements…
The big time waster these days, at least for those of us around Europe, is the tax and regulatory hassles. But Stripe and other payment services following similar models offer limited help with a lot of that stuff anyway.
The idea that the ongoing cost of moving money between parties varies on the amount of money moving is very "sus" as they say. Whether they move $10,000 in a transaction or $3, roughly the same number of bits move, the same number of algorithms kick off, and so on. Is there a cost-based rationale for doing a percentage-based pricing model, or is it really "because they can"? I could brainstorm and say "fraud" or "def…
Percentage of revenue based pricing is very common in enterprise software and not without reason.
How angry is a customer over a $10 payment not going through vs a $10,000 payment not being processed correctly? We're likely talking the difference between the inconvenience of not having Netflix for a few minutes vs you've just cost me $35,000 in lost sales because my subscription failed and you can't find out why on time.
I want the company who made $50 on that transaction helping me, not the company who charged $1.40 flat rate and needs to budget their offering by limiting development and support.
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I feel that spinning this as a several-year grace period is a bit disingenuous. I'm a huge Stripe fan, but this is leaving a bad taste in my mouth. Here's the exact notification that went out on April 6, 2018 in the dashboard: "As a user of Stripe Subscriptions, you will get all the functionality of Stripe Billing's starter plan with no change in price. You can continue using it free of charge on your existing Stripe…
You're right. It would have been a lot better if we'd made explicit that we weren't intending to make a permanent commitment. This is good feedback for the next time we do something like this. (Our actual thinking was that we'd iterate on the product for a few years until we were confident it was good and worth paying for -- with both large and small companies using and paying for it -- and then revisit.)
I did this when moving from a First Data ISO to Vantiv to ensure we could avoid collecting card data from clients again.
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Check out the EU (and UK). Open the app on your phone. Tap in a bank ID (routing number) and an account number and an amount. In less than 1 second, the money is transferred to the specified account. Neither you (the sender) nor the recipient pay anything for this service. You may have noticed that banks/financial services companies make bucketloads of cash. Why should the cost of running the system always be pushed…
What you describe solves a problem that is not the problem that Stripe solves. The problem you described is far, far simpler than the problem Stripe solves.
On that score, using a direct payment scheme, such as Direct Debit here in the UK, beats charging cards using a service like Stripe on every important point. Lower fees. Much lower involuntary churn due to charge failures. Outside the scope of SCA and all the complexity that introduces. Even for international payments using similar direct payment schemes in other places that have them, if we compare GoCardless for those with Stripe for charging cards, the currency conversion is much cheaper via GoCardless as well because they now work with Transferwise.
It's 2020. Unreliable, overcomplicated, fundamentally insecure, expensive methods to collect some money from a customer and give it to a merchant should have gone extinct a long time ago.
The idea that the ongoing cost of moving money between parties varies on the amount of money moving is very "sus" as they say. Whether they move $10,000 in a transaction or $3, roughly the same number of bits move, the same number of algorithms kick off, and so on. Is there a cost-based rationale for doing a percentage-based pricing model, or is it really "because they can"? I could brainstorm and say "fraud" or "def…
The simplest way to fairly charge everyone an appropriate amount for the risk that Stripe takes on by processing their transactions is as a percentage of the transaction.
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Check out the EU (and UK). Open the app on your phone. Tap in a bank ID (routing number) and an account number and an amount. In less than 1 second, the money is transferred to the specified account. Neither you (the sender) nor the recipient pay anything for this service. You may have noticed that banks/financial services companies make bucketloads of cash. Why should the cost of running the system always be pushed…
What you describe solves a problem that is not the problem that Stripe solves. The problem you described is far, far simpler than the problem Stripe solves.
There's also no obvious reason why Stripe and all other payment processors and credit card issuers and banks and financial services should not be carrying the cost of all the things you've mentioned, rather than them being part of the costs passed on to customers and merchants.
(Stripe cofounder.) Hi folks -- as Edwin points out elsewhere in the thread, the article title isn't accurate. (I'll update or delete my comment if it's fixed.) [Update: it was changed. It used to read "Stripe is now charging 0.5% more for recurring charges."] You can happily make recurring charges yourself and no additional fees are incurred. Lots of Stripe customers do this and we don't charge anything extra for it…
When I first signed up with Stripe years ago, it was a breath of fresh air. Stripe did one thing exceedingly well, at an understandable price and took minutes to integrate with. I could sell Stripe to my developer friends (and did, a lot!) in a single sentence: "You can add credit card charging to your site in about 15 minutes for 2.9% + 30¢ per transaction." I can't do that anymore. Stripe is no longer a single-sent…
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I think OP's point was, if you're moving that much money, you shouldn't be relying on a third party vendor; doing so shifts the blame from them, to you, for not controlling your own payments. That's what I read in that post. I have no idea if it's a good point or not.
There’s a big difference between “millions of dollars” and “relying on a third party vendor for payments.” I don’t know of many sub-$1B companies that implement their own payments infrastructure...
Yet everyone did before stripe.
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Long term Stripe customer across multiple companies here. I'm ok with paying for services like this that provide loads of value. I expect there's increasing diversity in terms of Stripe's customer base and how they use the product, and trying to pick a single percentage price point that works across all of them is no longer feasible. That said, I'm quite unhappy with Stripe's pricing as an AU customer. We're paying e…
use pin payments they can take and settle in USD just ask them and they are an AU company. similar fee structure as stripe 2.x + 30c