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Google users locked out after 15 years' use

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Re: Google users locked out after 15 years' use

#91
post #78

Is it possible to file a case for financial loss, which is absolutely huge for the unfortunate Google customer?

Under GDPR right to access your own data (in Europe), you could sue over Google's refusal to honour your data rights. Your request to use data rights can be made through any means, including social media message funnily enough! You can privately litigate breaches of GDPR, and I imagine the court would be keen to award you costs when the judge discovers the kafka-esque situation going down. Oh, and ensuring you receiv…

GDPR article 22 (Automated decision-making and profiling) may also apply here - I would think for many people this kind of situation has the kind of ‘similarly significant effect‘ which would trigger a right for human intervention.

Re: Google users locked out after 15 years' use

#92
post #30

Welcome to vendor locked-in world where you have willing-fully decided to become prisoners in exchange for few sweets that you dont really need. I hope you dont also own some google router or even better, "home security" device. This would make it a real pain. I am explaining this to people since the birth of gmail, but no one listens. Let me think for a moment, what would happen if google does this to me... [x] No g…

Let me explain what happens when my house burns down, taking along all my hardware: - I buy another laptop and install Linux. - I connect my Google, Dropbox (which contains google backups) and Github, and they contain all data I own. - I buy a new smartphone and connect it to Google Simple as that. And my house doesn't need to burn down for this, when I buy a new laptop or smartphone I do the same. Plus, all my email…

what happens tho to all your google authenticator linked stuff?

Re: Google users locked out after 15 years' use

#93

Earlier quoted context omitted.

Let me explain what happens when my house burns down, taking along all my hardware: - I buy another laptop and install Linux. - I connect my Google, Dropbox (which contains google backups) and Github, and they contain all data I own. - I buy a new smartphone and connect it to Google Simple as that. And my house doesn't need to burn down for this, when I buy a new laptop or smartphone I do the same. Plus, all my email…

You can also benefit from the cloud while still avoid putting all your eggs in one basket. A few years ago I was happy to have all my life on Google because it's was so integrated, but recently because of (1) privacy issues are (2) risks of being banned arbitrarily, I decided to reduce my exposure to Google. So my email is Protonmail, my browser is Firefox and my search engine is Duckduckgo. I'm still looking for alt…

You could compromise by using Auroa Store. At least you'd then have access to all the free Play store apps. Paid ones would still be a problem of course.

Re: Google users locked out after 15 years' use

#94
post #75
post #54

Earlier quoted context omitted.

For video off your own server, do you have a good streaming solution or is it a download?

HTML5 tag works just fine if you want to put a video up somewhere.

Not the person you are responding to but for the HTML5 video tag to work how does server have to be set up? What are you serving the video over? What protocol are you using? New to this so curious about your implementation.

Re: Google users locked out after 15 years' use

#95
> They don't know why they've been banned.

The absence of reason makes me wonder a lot of possibilities. Maybe google bans people who use ad-blockers, maybe they didn't explicitly set that way but some of their algorithms must have figured out these users should go. I know, it is extremely unlikely but we're free to come up with reasons if google doesn't give one. Don't sit there thinking it won't happen to you(I was like that up until recently), get a domain name and transfer all important accounts to it. And do a Google takeout.

Re: Google users locked out after 15 years' use

#96

Tip: Get your own domain from a non-google registrar, then connect to Gmail if you prefer. If you ever are locked out, you can just move the address to another email-provider. Another trick is to use always have forwarding enabled in Gmail, to Outlook.com or another provider. All email will be forwarded despite your account being locked, so you will not miss out on important info. And use Google Takeout for backing u…

I have always used a custom domain for this exact reason. I ran my own mailserver for over a decade but that got increasingly harder with DKIM, SPF, etc and the big boys (MS, Google) blocking more and more aggressively. I moved everything over to Soverin.net last year and I'm very happy wwi them.

Re: Google users locked out after 15 years' use

#98
post #30

Welcome to vendor locked-in world where you have willing-fully decided to become prisoners in exchange for few sweets that you dont really need. I hope you dont also own some google router or even better, "home security" device. This would make it a real pain. I am explaining this to people since the birth of gmail, but no one listens. Let me think for a moment, what would happen if google does this to me... [x] No g…

> I hope you dont also own some google router or even better, "home security" device. This would make it a real pain. I am explaining this to people since the birth of gmail, but no one listens.

> Let me think for a moment, what would happen if google does this to me...

> {lots of stuff that is impossible for the average person}

If you're making the same comments to those who "don't listen" then I can see why. Honestly this comes off more as a gloat post than pragmatic suggestions. And this is coming from someone who used to run all of the above.

The problem is, hosting your own email is actually really hard. Not only much harder to set up than it should be Particularly so considering how old the technology is -- you'd think there would be a GitLab-like solution that is a single package for all the components but no, the end user is left working out what MTA to select, then there is choices between the DB backend, user authentication, POP3 vs IMAP, and possible a web server and web site code itself (if you want web mail as well as POP / IMAP). And that's before you get as far as SSL, login attacks (eg fail2ban), spam protection, setting up your DNS records in the exact combination to protect yourself from being identified as spam and then finally creating your user accounts. And even after all of that, you're still likely to find that Google and Microsoft just assume you to be spam because you're not running on a known trusted service. It's ridiculously hard to get right and that's before you've concerned yourself with the weekly upkeep (security updates, application updates, back ups, etc). There's a reason a great many skilled sysadmins -- including myself -- have given up bothering to run their own mail server. It's easier to trust $COMPANY and make regular backups in case of emergency than it is to run the process in reverse.

...and that's just email. Running your own cloud is also problematic -- not as difficult as email but it is still a considerable hassle and still out of the question for the average Joe.

Re: Google users locked out after 15 years' use

#99
post #59

All of the advice after fact would not help a person who actually lost his account. Nor if you are among 99.9 % of population who don’t know how to setup your own mailserver etc. Lots of advice here seems like victim blaming. If you have lost your google account then somehow it’s your fault. For me it seems a nightmare if it does happen to me as well. Can we discuss solutions that can help general public in these sit…

It's not victim blaming to recommend that people who know how ought to switch to more self-managed solutions, but I agree with you that doing so is not an option for the vast majority of people. I've always promoted the idea that anti-monopoly laws should be upgraded to be especially sensitive to network effects, now that so much of the economy is becoming networked. The bigger a tech company gets, the less power they should have to decide whose account gets suspended, what you can say, what videos you can show, etc.

"We're a private company" is no defense against traditional anti-monopoly enforcement. New powers that make Big Tech so big should be explicitly added to the dangers anti-monopoly regulation was created to defend against.

If Google wants to lure you in, they should end up being as stuck with you as you are with them.

Re: Google users locked out after 15 years' use

#100
It makes me think that it wouldn't be unreasonable to have regulation around blocking access to email. Google provides a number of services and seemingly, if you break the T&Cs on one of them, your entire account is disabled and you no longer have access to other Google services (including email).

I can't imagine not having access to my email - at this point I'm kind of locked in. Google keeps a lot of my passwords and I register all of my important accounts to my main gmail account. If Google were to close my account suddenly, it would certainly disrupt my life quite a bit.

Email grew into an essential part of modern life. Taking away access willy-nilly would distress most people. I understand that this is a free service and we're the product, but I believe companies should only offer email accounts knowing that access can be denied only in exceptional circumstances (e.g. abusing the email service directly).

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